We are just back (12/17-12/26) from WDW were we stayed at Cypress Pointe resort. We loved it!!! We had a two bedroom condo (8307A) and it was gorgeous, clean, quiet and well equiped. The only glitch was that somehow the heat had been turned off (which we didn't figure out until day 2 because we were cold and couldn't get it to warm up) but I called the front desk and it was sorted out within the hour. We got two calls iniviting us to the welcome breakfast and offering us $150 to attend but we declined and they were very nice about it. As suggested we did not pick up the welcome package at checkin so I do not know about that. We had no problems with our keys, although at the checkin desk one couple had come back from there room saying their key did not work. I requested a third floor end unit in a quiet location and that's exactly what we got. My kids swam in the pool twice but other than that we did not really explore the resort offerings. I think the pool was heated, but it did not feel particularly warm to me (so I didn't swim) but it didn't stop the kids, lots of people were swimming and using the hot tub. I really loved the location of the resort. We shopped twice at the Winn Dixie around the corner and up a couple of blocks and we were at the Walgreens across the street pretty much everyday to pick up something we needed. We went to the parks everyday by cutting through Down Town Disney. I had read that this can get pretty congested but we were ususally out so early that it wasn't an issue. I really can't say enough about how beautiful and big our condo was. I was prepared for something average and this was light years beyond that. Granted, we do not stay at deluxe resorts so I do don't know how it would compare to something like that, but CP way exceeded my expectations. It had to have been a recently remodeled unit because everything seemed very new with no apparent wear and tear (except one broken tile in the entryway). We had no problem with the master bedroom layout (the jacuzzi tub being exposed to the rest of the room). My kids loved the tub! The only thing I would let people know is that if your going to be there for a week you will definitely need to pick up more toilet paper and laundry detergent, and maybe dishwasher detergent and garbage bags. Their little "starter pack" just won't get you through a week. It wasn't a big deal though because walgreens was so convient to stop at. This was our first trip to WDW, our girls are 3 and 6, and it was really the trip of a lifetime. I think a big part of how good we feel about all our experiences in Orlando was having a really nice place to go back to and chill out when we needed some down time. DISCLAIMER - Take this post with a grain of salt. This was one persons experience with one condo unit. I didn't see inside any other units so I have no idea of the condition of any of them except 8307A. That being said, I'm happy to answer any questions about our time there. Much thanks to the Dis Boards, my research here is what led us to pick Cypress Pointe.