Issues trying to book on site?

[BigDaddy1211]

Is anyone else getting an error when trying to search for reservations online? I have tried it on mobile and laptop for 2 days now.

 

[mouseobsession]

Is anyone else getting an error when trying to search for reservations online? I have tried it on mobile and laptop for 2 days now.

YES! I've tried the last 3 days and thought it may just be an issue on my end. Tried a different browser, my phone, laptop at different times of day. I'm on hold with member services now to see if there is an issue and came here to see if anyone else was having issues.

 

[JETSDAD]

I'm able to search just fine. I didn't try to confirm a booking but the search is normal on my end.

 

[mouseobsession]

I'm able to search just fine. I didn't try to confirm a booking but the search is normal on my end.

interesting. I even tried to modify an existing reservation and all I get is REX telling me there is nothing to see!! HA. I'm so tired of Rex.

 

[BigDaddy1211]

interesting. I even tried to modify an existing reservation and all I get is REX telling me there is nothing to see!! HA. I'm so tired of Rex.

That’s what I am getting too! Please let me know if you figure out anything from Member Services.

 

[mouseobsession]

That’s what I am getting too! Please let me know if you figure out anything from Member Services.

Well THAT was embarrassing! We forgot to pay our dues last month. OOPS. Paid today and she said everything should clear up for me soon.

 

[JLS]

I cannot search for or book or modify anything online. Super frustrating. I have tried many times yesterday and today on multiple browsers. Glad this isn't a booking deadline day.

 

[BillPA]

Try clearing cookies and history. Make sure you are not logged in any other Disney account.

 

[The Jackal]

Check your account for dues. We had a minor issue with ours. Couldn’t check and always got Rex. A quick call to Members Accounting fixed everything.