Is this normal on reservation confirmation at disney website?

[mom4graceandlogan]

I just checked my reservation online(AP room only) and saw the following: the dates are correct; it has total price for six nights minus payments(one night deposit)= balance due $0.00. For those of you who have checked yours online is the balance due normally the deposit amount or is the remainder due usually listed as the balance amount. I thought it might just be an error that I should call and straighten out or take care of at check in. The only reason that I ask is that I was thinking of making more payments online but I thought there might be a mistake I need to straighten out first. Thanks if anyone knows the answer.

 

[Karibeth19]

Ours says the same thing. I'm assuming it says that since they are room only reservations and not packages that have to be paid in full by a certain time.

 

[bugsy]

I just checked my reservation online(AP room only) and saw the following: the dates are correct; it has total price for six nights minus payments(one night deposit)= balance due $0.00. For those of you who have checked yours online is the balance due normally the deposit amount or is the remainder due usually listed as the balance amount. I thought it might just be an error that I should call and straighten out or take care of at check in. The only reason that I ask is that I was thinking of making more payments online but I thought there might be a mistake I need to straighten out first. Thanks if anyone knows the answer.

The same shows on mine, so I called and verified the balance due which is due upon check in. No explanation as to why, maybe they are only counting the deposit at this point. I plan to have mine paid in full before arrival, I also plan to give my card # to the CS directly, that way I have the assurance of
the payment being applied immediately.

 

[mom4graceandlogan]

That makes sense. Thanks for your help.

 

[barbaraann]

This is just a fact, and not meant to alarm anyone. I was checking my room-only reservation online, last week, and my info was totally incorrect. My three night reservation was for $1,004. with my AAA discount at the Beach Club. It was listed online totalling over $2,000. Shocked , I called Disney. I was told I did not have a AAA discount and my reservation was not over $2,000, but actually I had booked the rack rate. I started over with them. I asked for the AAA discount on the Beach Club. They said there was availability in a studio. I booked it. Again the total was $1,004. I said O.K. I was given a new confirmation #. I later that day checked online that day to print out the confirmation. I was now shocked worse! It now showed a $3,000+ total. I called Disney again. They were very nice. They assured me this time, that I did have a studio booked at the AAA rate. My total was $1,004. Thy told me my actual balance, and that it was not due untiil check-in. I, of course, asked for it in writing. What happened to that being standard practice? I noticed that with the popularity, and accessability of the computer, Disney has stopped sending out such things as confirmation letters automatically. I got my new confirmation letter the other day. Total $1,004. So call Disney. Get it in writing. Disney could not explain the outrageous quote on it's website. I check it everyonce in a while, just out of curiosity. It still says th$3,000+ amount. Somekind of computer error. They can't explain it. So get it in writing, just to be sure. But I always ask. Room reservations are paid on arrival, when they are room only. Not Meant to Alarm Anyone.