IMO email is better, so far chat hasn't been able to do anything for me. I wonder if they are located somewhere else, their responses are worded a if they aren't part of DVC.
I used the chat button a few weeks ago. I asked if they could do it for me. I had all the names needed ready and just pasted the info into the chat. Everyone was added and I confirmed it while on line in just under 5 minutes.
I used the chat button a few weeks ago. I asked if they could do it for me. I had all the names needed ready and just pasted the info into the chat. Everyone was added and I confirmed it while on line in just under 5 minutes.
I had a similar experience. I tried phoning, and then thought to do chat at the same time. I finished the whole process by chat before the phone was answered!
IMO email is better, so far chat hasn't been able to do anything for me. I wonder if they are located somewhere else, their responses are worded a if they aren't part of DVC.
It used to be, but I sent a question twice now, a month apart, and got a "we're really behind but will respond within 5 business days" both times and then never heard back again. I was hoping to get a written response to my question vs. just a phone validation but it looks like I'll have to call and hope for the best.