How does Disney's new height requirement measure up with parents?
A new policy at the
Disneyland Resort is changing the way parents with young children plan solo trips to the parks. In the past, Disney required that children who met a ride's height requirement but were under 7 years old be accompanied by a "responsible person" who was older than 7 and also met the height requirement to ride alone. This let families pair siblings together on rides, and also helped facilitate "rider swaps" in situations where one or more children were too short to ride at all.
Now Disney requires that children under 7 years be accompanied by a responsible person aged 14 or older, who also meets the height requirement to ride alone. This now prevents 6- and 8-year-olds from riding alone together, as now you need a teenager to ride with preteens.
The policy also applies to the rider swap. In the past, a parent could leave a 6-year-old in the care of a 13-year-old while the parent rode with another child. That is no longer the casethe "responsible person" waiting with a child while the parent rides must be 14 years or older.
MousePlanet reader Teddi calls the new policy "painful," and explains how it impacted her recent trip with three children: an 11-year-old and two 6-year-olds. Teddi tried to ride with her children on Silly Symphony Swings, which has one height requirement to ride, and another to ride alone. In the past, Teddi could ride with one of her younger children in a tandem swing, while the older child rode with the other younger child in another tandem swing.
This time, Teddi was told that she could still ride with one of the 6-year-olds, but that the other 6-year-old could not ride with the 11-year-old, even though the older child is tall enough to ride on his own. She was also told that the older sibling could not wait with the younger sibling in the rider swap area. In the end, the 11-year-old was allowed to ride on his own, while Teddi waited with the two 6-year-olds.
Teddi said, "My littles were disappointed to the point of tears when the entrance [cast member] gave us misinformation and when we went to try to board, we were denied." She said, "I'm not going to argue it, because Disney has the right to set policies as they believe best protect all parties," but continued, "I'm glad we won't be taking the kids again 'til after Christmas, which will fall one week after my twins hit 7... otherwise, not sure a solo mom trip would be worth the stress and upset kids."
Parenting in the Parks columnist Adrienne Krock said about the new policy:
"I understand why Disney wants to ensure that responsible individuals accompany young children on rides. On the other hand, I see two problems with the new policy: First off, age restrictions are difficult to enforce. Unfortunately, parents already fib about their children's ages to save money on admission media, so there's nothing to stop them from fibbing about children's ages, whether 5-year-olds now become 7, or 12-year-olds will now claim to be 14.
"Secondly, as an Annual Passholder, for years I have taken two or three children to the parks by myself and this will make it much more difficult for parents to take trips alone with their children. That said, many attractions can accommodate one parent and two or three small children in the same ride vehicle. If the families can still sit together in the same vehicle, but different rows, they may not even notice the policy change very much. For local parents, this may mean they need to eliminate a small number of attractions from visits when only one parent accompanies the children. Based on reactions on the MousePad message boards to this announcement and to announced upcoming ride closures, for vacation planners, often eliminating even just one or two attractions from their options will make them very upset."