So you're arguing that one institution is right and the other is wrong lol who named it the official rating?
AAA?
In reality, when I use the world's most popular search engine to search for the Grand Floridian, it says 5-star hotel
Regardless, you're further proving my point - deluxe does not mean 5-star and that's the biggest myth of Disney deluxe.
I think you're getting bogged down by things.
Google is awesome but with respects to the way people view star ratings on hotels---it's really AAA rating they are mainly going off of. It's not that Google isn't helpful but there are differences in how they rate.
Google:
Google assigns hotel class ratings on a 1-5 star scale and allows people to filter their hotel search based on type (“any” or “vacation rental”) and class. Google gathers data for these ratings from a variety of sources, including third-party partners, direct research, feedback from hoteliers, and machine learning inference that examines and evaluates hotel attributes, such as price, location, room size, and amenities. A two-star hotel may have modest rooms and economy pricing, while a four-star hotel might feature upscale decor, a dedicated concierge, 24-hour room service, and luxury amenities such as bathrobes and minibars.
AAA:
Hotels and restaurants that meet AAA’s Approval Requirements for their category during an unannounced on-site inspection receive the AAA Inspected & Approved designation. Every AAA Inspected & Approved establishment is acceptable for the type of experience it provides; AAA does not approve substandard properties.
For hotels and restaurants designated as AAA Inspected & Approved, inspectors assign a rating of One to Five Diamonds based on the extensiveness of services, facilities and amenities typical of each rating level, indicating the type of experience to expect.
AAA Diamond ratings for hotels represent a combination of the overall quality, range of facilities, and level of services offered by the property. The descriptive ratings are assigned exclusively to properties that meet and uphold AAA’s rigorous Approval standards.
| Budget-oriented, offering basic comfort and hospitality. |
| Affordable, with modestly enhanced facilities, decor and amenities. |
| Distinguished, multifaceted with enhanced physical attributes, amenities and guest comforts. |
| Refined, stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail. |
| Ultimate luxury, sophistication and comfort with extraordinary physical attributes, meticulous personalized service, extensive amenities and impeccable standards of excellence. |
Now yes in the end star ratings don't end up meaning much but in all honesty AAA is doing a lot more and has stricter guidelines--I mean they do an on-site inspection!--than Google. Overtime Google may if they want to decide to invest more into the travel industry but as of yet they are not quite there it would appear.