Stitch76
Mouseketeer
- Joined
- Jan 21, 2009
- Messages
- 432
I always used E-bay to make a little extra money, to help with Christmas or to make money for Disney. Usually I just sell clothes and toys the kids have outgrown, or the occasional thrift store find, that I think may make a little $$.
I don't sell very often, usually about 2-3 times a year, when I get 20-30 items saved up, so I can do it all at once and get it over with.
I have had some non-paying bidders, and an occasional hard to please customer in the past, but they were few and far between. UNTIL this round.
I hadn't listed anything in about 6 months until about a month ago. I listed around 35 items, from those around 25 sold. Okay, not so bad. Until, from those 25, only about 20 paid.
For the other five, I had to report to E-bay and wait about a week to get my fees refunded. From the 20 that shipped, 2 have contacted me (more than 2 weeks after getting their item), and stated that everything they purchased wasn't in the box, when I know good and well it was when I shipped it. They are wanting a partial refund. And, since I can't prove it was in there (even though I know it was), I'll have to go ahead and give it to them.
To top it all off though, I have one customer who is really nasty. She demands a refund, because she says a button on one of the toys she received doesn't work. (I tested before I sold, but I realize something could have jarred loose in shipping). This was a LOT auction, so since one of the toys is apparently damaged, all the rest are fine. I offered her a partial refund of half the original price paid (More than fair if you ask me), but she wants a FULL refund. I told her to return all the items and I would issue the refund when I received them. She said that the only way she would return them is if I paid for her RETURN shipping
. She informed me that if I didn't give her what she wanted that she would be filing a Paypal claim.
Everyone knows how Paypal and E-bay always side with the buyer, so I can guess how this is going to turn out.
I am so frustrated, at the amount of dead beat bidders, and con people I have dealt with this time. What has happened to this business, to society it's self??? To beat it all you can't even leave negative feedback for troublemakers like this anymore, to warn other sellers. I only sold 25 items, and had 8 problems, how do people that try to make a living at this manage?? All I can say is this is my LAST time selling on E-bay, and paying their outrageous fees, until they change their policies back to the way they were years ago, where it protected the buyer, and the SELLER from cons and scams.
NOW, I am worried to death that the person that purchased DD's flute (the only high dollar item I sold), is going to be a scammer as well.
We'll see.
I don't sell very often, usually about 2-3 times a year, when I get 20-30 items saved up, so I can do it all at once and get it over with.
I have had some non-paying bidders, and an occasional hard to please customer in the past, but they were few and far between. UNTIL this round.
I hadn't listed anything in about 6 months until about a month ago. I listed around 35 items, from those around 25 sold. Okay, not so bad. Until, from those 25, only about 20 paid.
For the other five, I had to report to E-bay and wait about a week to get my fees refunded. From the 20 that shipped, 2 have contacted me (more than 2 weeks after getting their item), and stated that everything they purchased wasn't in the box, when I know good and well it was when I shipped it. They are wanting a partial refund. And, since I can't prove it was in there (even though I know it was), I'll have to go ahead and give it to them. To top it all off though, I have one customer who is really nasty. She demands a refund, because she says a button on one of the toys she received doesn't work. (I tested before I sold, but I realize something could have jarred loose in shipping). This was a LOT auction, so since one of the toys is apparently damaged, all the rest are fine. I offered her a partial refund of half the original price paid (More than fair if you ask me), but she wants a FULL refund. I told her to return all the items and I would issue the refund when I received them. She said that the only way she would return them is if I paid for her RETURN shipping
. She informed me that if I didn't give her what she wanted that she would be filing a Paypal claim. Everyone knows how Paypal and E-bay always side with the buyer, so I can guess how this is going to turn out.
I am so frustrated, at the amount of dead beat bidders, and con people I have dealt with this time. What has happened to this business, to society it's self??? To beat it all you can't even leave negative feedback for troublemakers like this anymore, to warn other sellers. I only sold 25 items, and had 8 problems, how do people that try to make a living at this manage?? All I can say is this is my LAST time selling on E-bay, and paying their outrageous fees, until they change their policies back to the way they were years ago, where it protected the buyer, and the SELLER from cons and scams.
NOW, I am worried to death that the person that purchased DD's flute (the only high dollar item I sold), is going to be a scammer as well.
We'll see.
I gave up and now just bring things to the local consignment shop. They don't give you much, but, are always happy to take everything off my hands!
I know PP and Ebay are a pain but the buyer does have to follow the return/refund policies.
, That is priceless. I wish my sellers were close by, I would so tell them I'll come to their house and take care of the problem. 
