iPod Touch ...Best Buy return policy?

pixiedustaholic

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Bought DS 10 8GB I Pod Touch on BF for approx $195 and it came with a free BB gift card. I thought 8 GB would be fine for him since he mainly likes to play the simple games like Angry Birds, etc. He only had a $15 iTunes card and has downloaded only about 11 of these types of apps. He is already getting LOW MEMORY warnings. I checked it and it says the capacity is only 6.4gb (sold as an 8gb) and he only has 4.5 gb available. I really thought 8gb would be plenty but it looks like it's not? I don't know much about this type of thing. I was thinking of returning it to get a 32 gb. Will BB take it back since it has been opened? Will they take back the $50 "free" gift card if I am just exchanging for more memory? Any advice or info. would be appreciated. TIA and Merry Christmas!
 
They will take the $50 gift card off the return value even if you are just exchanging it so your return/exchange value will be $145.

The 8gb is not enough for anything but I have more than 11 apps on mine. I know with the new Touches the camera and video take a lot of room.
 
Sorry I can't speak about their return policy as I don't shop Best Buy but wanted to let you know that the operating system on any of these hand held devices (iPad, Kindle Fire, etc) takes up about 1.5 MB of space. You have to accommodate for that when buying.
 
I learned that apps don't close, but constantly run in the background. Press the home button twice and open apps show on the bottom of the screen. Touch and hold one of these apps until they all start to jiggle and show a red "-". Close the apps by touching the "-".
 

both my teens have 8gb touches and I have them "Manage" the content on their Ipod Touch. You can store all your music, apps , and games on your computer. Then have them drag and drop in & out what they will use at that time only.
I believe this is a good learning experience to choose what you need to carry and learn to "like " what you have. :thumbsup2
 
I wouldn't expect a "low memory" warning when you still have more than 50% (4.5/8) of space available. If I were Best Buy, I'd have a hard time justifying accepting a return 30 days later for (basically) "buyers remorse".
 
Their website says no hassle returns but that doesn't mean anything. I didn't see any info on already opened items getting returned. The Ipod touch could be defective since it's giving your son a low memory warning when you still have alot of space available.

I do know that they will deduct the 50.00 gift card from the amount of money they'll refund you if they will do a refund.
Maybe because you'll be spending more money to get a different Ipod touch, they'll call it an exchange and you'll just pay the difference.

The only way to know for sure is to go to your store.
 
A few things to note. First off, hard drives are measured and sold using 2 different systems. To quote wikipedia,
The megabyte is a multiple of the unit byte for digital information storage or transmission with two different values depending on context: 1048576 bytes (220) generally for computer memory;[1][2] and one million bytes (106, see prefix mega-) generally for computer storage.[1][3]
Basically this means that when you buy something that is advertised as 8 Gb storage, the OS (Windows, OS X, iOS, etc) will only see 7.something Gb. Not a big deal, but a misleading way most electronics get sold. Typically on the box in small print it will say something to the effect that your system will show it as having less space than advertised.

Second, it ships as 8Gb, but the iOS will end up using a reasonable chunk of that. So probably 6 and change free for storage.

Third, a "Low Memory" warning isn't the same as low disk space. Low Memory can be caused by an app not behaving as it should, and not giving system resources back to the device when its done. You may need to force close it as a PP already mentioned, or go through a quick reboot on the iPod. They are just like computers, and do occasionally crash.

That should be more than enough for day to day use. I have about 9-10 screens worth of apps, a few movies, and a few hundred songs, and that totals about 8Gb of use. Something you need to remember when you think a game is simple, that doesn't mean that it won't take up space. If an app uses lots of different graphics, those take up lots of space. Same applies if the app has lots of music or videos built in.

If you do find that you run out of the free space, then you will simply need to encourage your son to rotate off the stuff he isn't currently using/doesn't like. The same as how you move pictures off a digital camera once you take them to make space for more, you should do the same on the iPod. Does he really need Christmas music in July? Etc. You will still have it on your computer, and can copy it back over later if he needs it. Carrying more than 8 hours of music at a time is really needed for most people as they won't get to it all anyways.

To your original question, you will get hit with a restocking fee since it has been opened, and may need to return the 50 credit. They may not make you do it if you buy the new one. Personally, an 8Gb is more than enough for a 10 yo. It will help him to learn to manage his resources instead of trying to do everything at once.
 
You should not be getting a low memory warning. DD15 and DBF both have the 8 gig iTouch and neither one got that message until they had under 1 gig left. DBF keeps 1-2 movies, music and apps on his, DD15 has tons of music and apps on hers. I'd take it to the Geek Squad and ask for their help with it.
 














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