bunnyfoo
<font color=red>It's Monday and my mind was somewh
- Joined
- Jun 2, 2002
- Messages
- 8,938
Carol - Call into Rogers customer retentions department. They are the ones who will give you a better deal on your voice plan - they're suppose to retain customers. You have to ask to speak with them directly. The regular customer service reps should transfer you. Just note that they can't give you extra minutes or discount your plan.
My plan comes up to $45 before taxes, 911 and SAF. Here's what I have:
200 minutes weekend & evenings 8PM
100 bonus minutes
Rogers to Rogers
Voicemail, Caller ID, 2,500 txt msgs
6GB Data
What I did was I asked them to price match a plan from Bell, Telus etc. Don't bother with Fido since they're the same company. Look for the features you want and come up with a price. Make sure you remind them that you've been with Rogers for x years and that the last time you upgraded your phone was x years ago.
Check out this thread to get a better ideea of some of the recent plans (and strategies) that people have used
It's a long thread, so you might want to start near the end to see what people have been getting recently.
http://www.howardforums.com/showthread.php?t=859401
The only tips I have for you when negotiating are to be nice to the rep and to ask for a price match - don't threaten to cancel or say my friend got this and that. Sometimes you'll get someone who won't budge and give you a break on the phone or the plans. Just hang up and try again. I had to call in 4x before I got someone who gave me what I wanted.
Good luck! PM me if you have any questions
My plan comes up to $45 before taxes, 911 and SAF. Here's what I have:
200 minutes weekend & evenings 8PM
100 bonus minutes
Rogers to Rogers
Voicemail, Caller ID, 2,500 txt msgs
6GB Data
What I did was I asked them to price match a plan from Bell, Telus etc. Don't bother with Fido since they're the same company. Look for the features you want and come up with a price. Make sure you remind them that you've been with Rogers for x years and that the last time you upgraded your phone was x years ago.
Check out this thread to get a better ideea of some of the recent plans (and strategies) that people have used
It's a long thread, so you might want to start near the end to see what people have been getting recently.http://www.howardforums.com/showthread.php?t=859401
The only tips I have for you when negotiating are to be nice to the rep and to ask for a price match - don't threaten to cancel or say my friend got this and that. Sometimes you'll get someone who won't budge and give you a break on the phone or the plans. Just hang up and try again. I had to call in 4x before I got someone who gave me what I wanted.
Good luck! PM me if you have any questions
