Invoice/Discount CM Question

[disneymama2girls]

So here is my question and need advice…back in Jan. I booked our trip for November at the Villas WL, at the time the CM told me I had a 20% PIN, I thought better than nothing and booked it! Well today I got a PIN and was so excited because it was 40%, so I call the res line and go through everything and the CM told me that the PIN I have in my email is the same that I have on my current reservation, 40%, which I really did not think it was, I really remember her saying 20%. I hung up and searched the rack rates and stuff, and I think the CM was wrong and I am going to call back tonight.

Question for you all, Is there a way they can give me a detailed version of my invoice, and not just the grand number at the end, like a price breakdown for room/dining/tickets. I have a spreadsheet and have all prices broken down (my in-laws are paying for their portion of the trip) I feel like the CM was wrong today and did not apply the right % off, and this is a lot of money we are talking about. I am so confused, has anybody had a similar situation? I am not even sure this made sense when I wrote it out, sorry.

Thank you in advance!!

 

[luvthatdisney]

I would just go to the WDW website and price "room only" at the rack rate. You can then price it yourself. Note there is tax added - 12.5% for most resorts (a few are higher). Look at the per night rates - add them up- then take off the % discount. Then don't forget to figure the tax back to the discounted amount.

You can then price out the remainder of your package (if you have one) by doing the same thing. I would definately call back!