Info from Disney

[rhonhod]

We are taking our first trip to Disney in June. I know this is a very dumb question, but when do you know what room you will be in and what floor? We will be staying at POP and we have a son with cerebral palsey and we requested a first floor room and a fridge for his meds. Can someone please help me out. I need all the info I can get. Thanks so much.

 

[KTSMOM]

You find out your room info when you check in. I would just call ahead a few days before your trip and just remind them of your request for a first floor room and a fridge due to your son's disability. They usually don't guarantee room preferences, but I find they will do everything in their power to accomodate you.

 

[got2travel]

Rooms are not assigned until about 2-3 days before you arrive. You don't find out until you check in. As long as you put your requests on your reservation you should be fine. I would just make sure that it states these requests are due to medical reasons so they'll realize they are more of a necessity than a wish. Also, you might ask on the DISabilities board. They are very knowledgeable in taking children of all abilities to Disney. I'm sure they'll have a lot of great advice for you.

 

[lowie]

We are taking our first trip to Disney in June. I know this is a very dumb question, but when do you know what room you will be in and what floor? We will be staying at POP and we have a son with cerebral palsey and we requested a first floor room and a fridge for his meds. Can someone please help me out. I need all the info I can get. Thanks so much.

i don't know about all the handicap accesible rooms at POP, but a few friends of mine arrived late for check in and all that was left was an accesible room with a roll in shower. it only had one bed! you may want to call and ask for a manager to ensure that a room there can accomodate your family's needs.

also, the advice to check out the DISability board is very good advice. they know a lot!

 

[SueM in MN]

Rooms are not assigned until about 2-3 days before you arrive. You don't find out until you check in. As long as you put your requests on your reservation you should be fine. I would just make sure that it states these requests are due to medical reasons so they'll realize they are more of a necessity than a wish. Also, you might ask on the DISabilities board. They are very knowledgeable in taking children of all abilities to Disney. I'm sure they'll have a lot of great advice for you.

Thank you to got2travel and lowie for your kind words about the disABILITIES Board.

For the OP, the thing to think about is what you need. If you actually need a wheelchair accessible room with a roll in shower, then you need to confirm that reservation with Special Services (an actual reservation for an accessible room, not just a request).
If your child is young and small, you may do better with a regular room - the accessible rooms have things like raised seat toilets that actually made things harder for us when our DD was younger (she has cerebral palsy also and uses a wheelchair).
If all that you need is a room you can get to without going up stairs, then request First Floor for Medical Reasons. Medical Requests are filled before other general requests for the same thing. I have never stayed at POP, so I am not positive, but think that all of the buildings have elevators because it is a fairly new resort.
The refrigerator should also be listed as a medical request.

 

[PrincessJasmine08]

Just confirming that all buildings do have elevators, worst case scenario if you don't get your request.

 

[MissMinnie]

I would stress that you need a certain floor due to a medical condition. Every time I went to WDW, my requests for floor or area of the resort went unhonored. My request was for convenience only, so it was okay, we took whatever room was assigned. I would make sure they understand the importance of location for you if it is that critical. Good luck!!!