Info. For Anyone Waiting for DDE Card

[Mich Mouse]

I phoned the DDE office today to inquire about when my card will be recieved. (I ordered it in early January) Rosa informed me that my order had only been processed on Monday, and that I would now have to wait for the card to be ordered and sent from Pennsylvania. She also said I will not receive it it time for my Presidents week trip. Rosa said "With only four people who work in the DDE office, we just cannot keep up with the response to this offer."

When I signed up I recieved a conformation letter, that can be used as a temporary DDE card, however I had to request that a new letter be sent, since the letter expires during our trip.

If you are waiting for a DDE card, it may be a while.

 

[landmark]

You spoke to Rosa today? On an earlier post someone posted that they were told she no longer worked there which caught my attention because I just ordered mine on Monday and my confirmation email is from Rosa. Thanks for the heads up... we leave March 12th and I will make sure to have the letter as I'm not planning on my cards being here by then.

 

[Mich Mouse]

Yes, I spoke to Rosa today and I also read that post. I assume it is the same Rosa who signed the conformation letter. Rosa Flores was the DDE coordinator, (according to my conformation letter) It may be that she is no longer the coordinator? I'm not sure, but I did speak to a woman named Rosa.

Have a wonderful trip in March!

 

[rcraw45425]

I dealt with Rosa last week, she's a gem! SHe faxed my letter to the YC after I forgot the original at home. When picked it up it was for the wrong family, she actually checked her voicemail after hours and faxed the correct letter to the hotel for me that night. Wish everyone was taht conscientious!

 

[BCV23]

I dealt with Rosa last week, she's a gem! SHe faxed my letter to the YC after I forgot the original at home. When picked it up it was for the wrong family, she actually checked her voicemail after hours and faxed the correct letter to the hotel for me that night. Wish everyone was taht conscientious!

What a nice story!

Thanks for the heads up. We are almost in the same boat as you. But someone who ordered about a week before I did reported receiving their card in the mail so I haven't given up hope yet. If not, I will have to call back too.

Glad to hear Rosa is still there. I dealt with Amy who was great too.

 

[Scotch]

So how far in advance do we need to order if we want to receive the card in time for a trip? Did Rosa say how long folks must wait?

 

[webray]

The normal wait time, before this offer was 6-8 weeks. To be safe..I would order it months early..or use the confirmation letter they can email you, instead of the card.

 

[Kaitysmom]

I spoke with them yesterday. Ordered mine early January, waited to see if my credit card would get charged (which was done 1/13) I have my letter, but still hope that the cards will come...

 

[akrake]

i got an email from rosa yesterday....my cc was just charged today...so i can expect my dde card in 6 weeks...i ordered in january.....also, to clarify (which is why i got the email)...you can not use dde on packages like fantasmic or candlelight.
amie

 

[hercamore]

Hmm,

ordered my card Jan 3, and it's sitll a no-show. My CC was charged right away.

herc.

 

[D&R love Disney]

I ordered mine the beginning of january too. I leave in 2 weeks, wonder if I should call and find out the status. I never got any confirmation on it.

 

[Scotch]

Thanks! I guess I'll plan to order mine by early April for our late May trip.

 

[Chuck S]

Hercamore,

I ordered my cards the day after you did, and they arrived end of January/first of February. My card was charged about a week after I placed the order. You may want to send an email (I guess reply to the address you got with the eamil confirmation?) and have them check their system to make sure their wasn't a glitch.

 

[MinnieM21]

I have a quick question. If I'm going to WDW in late october-early november, when should I order the DDE card?

 

[Kaitysmom]

D&R Love Disney - Definitely give them a call so that they can email you a confirmation letter. I did this yesterday just in case my cards don't come.

 

[NCRedding]

I ordered my card on January 7 from the airport as I was leaving for WDW. They faxed the confirmation to my resort, and then followed up with several calls to the resort to my voicemail, making sure I had gotten the confirmation. I received my permanent cards last week.

 

[MNSusan]

I ordered my card in mid January, the credit card was charged on 1/24 and I received the cards yesterday. The expiration is 2/28/06 which is nice. I used the confirmation letter during my trip and it worked just fine.

 

[hercamore]

Ok, I emailed the DDE office and asked where my card is.


herc.

 

[champagne27]

I thought I was good at all these abbreviations but what is a DDE card?

Thanks

 

[fwm]

For those that have ordered the card in the last week, do you know what the expiration date will be?