In what order are points used?

[CptnJack]

Hi All,

I have a total of 250 points, all one contract at SSR. I had 228 points left for my September 2006 UY. I booked a 2BR at SSR for October 2007 which was 255 points. I had to bank 5 points to 2007 UY to cover the 255. That left me with 223. I then made a reservation for this May for 148 points which left me with 75 points, which I banked into September 2007.

The member site shows that I have 75 banked points available in 2007 and 0 regular points. This is correct, however, wouldn't they use the 75 banked points for this reservation (255) and leave my 75 points from September 2007 for future banking? Do I need to call MS and make this adjustment or is it automatic? I understand they wouldn't have done this at the time of the reservation itself because the points weren't yet banked.

I read threads like this and think deeply; "huh? What the heck are they trying to do?" I hope my explanation isn't that convoluted.

Thanks

 

[Dean]

There is no formal rule on this. Usually they will use banked and borrowed points first assuming there are no home resorts conflicts. They will not sub banked or borrowed points automatically into an existing reservation. The bottom line is you should always tell them how many points you have and the type as well as the one's to use for any given reservation. You should finish with a recap of your current and appropriate future points totals to make sure all matches up.

 

[LisaS]

The member site shows that I have 75 banked points available in 2007 and 0 regular points. This is correct, however, wouldn't they use the 75 banked points for this reservation (255) and leave my 75 points from September 2007 for future banking? Do I need to call MS and make this adjustment or is it automatic? I understand they wouldn't have done this at the time of the reservation itself because the points weren't yet banked.

As Dean said, the reservation system will not automatically substitute the newly banked '06 points for the '07 points you originally used in your reservation. Give MS a call and ask them to substitute the banked '06 points into the reservation.