Koz
DIS Veteran
- Joined
- Aug 11, 2011
- Messages
- 867
And we didn't.
The CM gave me the usual spiel- "Always check your spam folders, pins are sent randomly etc..." I then explained that we had never received email pins before, and that the last pin we had received, 30% off, was revealed simply when I called up on the date we originally booked our December trip.
Here's where things get interesting- The CM explained to me that following the telephone call, he would send a "reminder email" to the marketing department, that given our family travel history he couldn't understand why we haven't received a pin lately and that the marketing folks should have something out to us in the next day or so.
I don't know how much of this was hot air, and how much was truly the work of a helpful castmember, but it was encouraging. It's not that we're without a pin for our December travels, but the 30% off which we presently hold, v. free dining, is a world of difference! Let me know if any of you have similar luck...
The CM gave me the usual spiel- "Always check your spam folders, pins are sent randomly etc..." I then explained that we had never received email pins before, and that the last pin we had received, 30% off, was revealed simply when I called up on the date we originally booked our December trip.
Here's where things get interesting- The CM explained to me that following the telephone call, he would send a "reminder email" to the marketing department, that given our family travel history he couldn't understand why we haven't received a pin lately and that the marketing folks should have something out to us in the next day or so.
I don't know how much of this was hot air, and how much was truly the work of a helpful castmember, but it was encouraging. It's not that we're without a pin for our December travels, but the 30% off which we presently hold, v. free dining, is a world of difference! Let me know if any of you have similar luck...