Important Info Please READ!!!Animator Desk codes are not working!!!

Maleficent2

DIS Legend
Joined
Sep 15, 1999
Messages
15,453
I was in a trade room and a girl said she had entered 5 of them and got the "Ace of Spadescarpet"

this is bad bad bug alot of mad people there will be!


Mal
 
To my knowledge, there are no desk codes yet. I was at DCA today and the CM at the animation place said they were supposed to get the cards today, but as of noon, they had not received them yet.
 
this is probably just a bad rumour/rumor but just thought others should know if you are trading for the card with code intact or buying on eBay.


Just a heads up to be careful.


Mal
 
The very short version: Yes, right now The Animation Desk = The Ace of Spades carpet rug. It is true. It is not a rumor. I signed on to DIS very tired to post this very information for everyone's benefit. Since I saw this thread, just adding it here.

If someone offers to trade you an Animation Desk in the next day or so, require that they trade you the actual item, not the code. The codes are generating Ace of Spades carpet rugs.

How I know (aka, the long version): I was at DCA and Disneyland today. I received cards for The Animation Desk. They began handing them out in the afternoon.

HOWEVER...

Later in the evening I was at VMK Central at Disneyland. For those of you who do not know Disneyland is less than a five minute walk from DCA. I signed on to vmk to say hi to some friends. I decided to first enter an Animation Desk code and place it in one of my rooms. The following message was generated: "You have used a code to receive a virtual prize: the Ace of Spades carpet. You will be the envy of the kingdom."

Uh-oh.

I found a vmk central staff person and explained the situation. She asked if I had another desk code that I had not entered. I did. She and I entered it together. I received another Ace of Spades carpet. We looked in my inventory, hoping it was just the message that was wrong. I had two new ace of spades carpets.

She and several others in VMK Central attempted to get answers. They were unable to. They attempted to provide me with new cards. At that time, they were unable to (due to the fact that all of the cards are over at DCA, where there was a special event taking place). They DID say that they sent an e-mail to the person that handles these types of issues and hopefully it will be resolved shortly.

They said that they did not know at that time if:
1) the cards that had been issued to anyone today would eventually work and it was just a programming error that needed to be fixed so that the codes awarded the proper item, or
2) the ace of spades in my inventory would change to an Animators Desk (doubtful, imho), or
3) if all cards would be recalled and new ones would need to be issued (which they admitted was not fair to those who travelled any distance and happened to receive an Animators Desk today).

They did send an e-mail to the appropriate people asking for a note to be placed on the vmk home page stating not to enter any codes from Animation Desk cards that may have been received thus far until it is announced that the problem has been fixed (so ppl do not end up with Ace of Spades instead, like I did).

I must say, they were helpful in attempting to find answers and interested in trying to make things right, but they were not able to fix anything or provide any answers as they are not the team who handles the programming side of the game. They also shared that it is a bit difficult with the cards being handed out in DCA where there are no computers and that the staff in VMK Central has no animation desk cards since they are given out at DCL.

Side mini-rant: Let's hope this gets fixed quickly. I don't understand how this happens and why the cards are promoted before the items are properly available. Wouldn't it make sense to test one code off of an actual card just to make sure prior to handing them out to the public that the right items is received in the inventory? I wonder what happened and how it will be fixed? Is it truly something as simple as pointing the batch of codes towards a particular item in the vmk database? Out of everything I know about computers, programming is not included. I do wonder though - is Ace of Spades the first vmk item alphabetically? If so, it would seem that maybe the fix is something as simple as the right person going into an item listing and re-assigning the batch of codes to the right item. Maybe???

Conclusion: Just know, for now, if you have Animator Desk Cards, hold on to those codes. I would not enter them just yet, as advised by the staff at vmk central upon receiving Ace of Spades rugs for my Desk codes.

Hope the above makes sense. Ask away if you have any questions.

Just looking out for everyone,
Disney Dreams

P.S. Mods, I dont know how this works, but maybe this can become a temporary sticky so that this important information remains towards the top and people dont get scammed with codes. Just a thought....
 

All I can say is this is not good... what about those who have already entered the code? I wonder if it will just change in your inventory... ???
 
Hold on to those cards and do not enter the codes. They had the same problem with Cursed Storm. Only those players that found Yavn and explained what happened got theirs fixed. I was one of those who did not. My advice is wait it out.
 
Disney Dreams

thank you so very much for confirming what we were told last night in a trade room. I did not see what this player had to gain by telling us an untruth and it appears she was telling the truth now.


I am sorry about your codes and I do hope VMK gets it resolved faster than they got the gold ears issue resolved or the kelloggs magic mix up.


thanks again-Mal
 
Has anyone tried entering a code for the Ace of Spades Carpet to see if they get an Animators Desk instead?

I know it is a long shot, but very possible if their is a mismatch in the master database or something like that. Considering I have a few carpet codes waiting for me at home that could be exciting.
 
This is a shame. They really need to test and make sure that everything is working as it should before they start issuing cards.

Disney Dreams: Problems may arise from a simple coding mistake. Maybe the whole series of codes were mistakenly entered as Ace of Spade carpets.
It may also lie with the printers who made up the cards.
I'm not sure how things work with Disney, but, they could have all codes already made up with them listed as different items. And joe schmo at the printers could have picked up the wrong series of codes.

It just depends on how they do the codes. :confused3
 
NotAZoo said:
Has anyone tried entering a code for the Ace of Spades Carpet to see if they get an Animators Desk instead?

I know it is a long shot, but very possible if their is a mismatch in the master database or something like that. Considering I have a few carpet codes waiting for me at home that could be exciting.

Just did - no such luck :( :rotfl2:
 
NotAZoo said:
Has anyone tried entering a code for the Ace of Spades Carpet to see if they get an Animators Desk instead?

I know it is a long shot, but very possible if their is a mismatch in the master database or something like that. Considering I have a few carpet codes waiting for me at home that could be exciting.


That would certianly shake things up a bit!
 
I know someone who got the ace of spades carpet... does anyone know if there is any recourse???
 
my suggestion would be to call VMK central at DLR. You call the main number I beleive and have them transfer you over to VMK central.

You could also try guest relations, but I would think maybe VMK central would be the ones you need to talk with.


Mal
 
Laurabearz said:
I know someone who got the ace of spades carpet... does anyone know if there is any recourse???

Hey Bears,

Read my thread above. I got the ace of spades while inputing the codes AT VMK Central. This is how the staff there is now aware of the situation. They do not have any idea (as of last night) if/what recourse will be available to me for the codes I entered with them standing beside me.

-Disney Dreams
 
apparently, they have disabled all the codes while they work on the problem.
 
Disney Dream sent you a PM please read ASAP.

WOOT!!!!


that is GREAT NEWS and a very fast response VMK I am impressed! :cheer2: :cheer2: :cheer2:


Mal
 
Too ban they can't respond to ban disputes as quickly.
 





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