That's just what the letter said, with no apology. I am NOT in love with the Kidani Pool and feel seriously cheated that I have to trek half a mile to use a pool that's not as nice as the one at the resort I booked.ThanksThat's just what the letter said, with no apology. I am NOT in love with the Kidani Pool and feel seriously cheated that I have to trek half a mile to use a pool that's not as nice as the one at the resort I booked.
I do pool exercise every day in an attempt to stay mobile - and spend a lot of time just hanging out by the pool when at AKL.
ThanksThat's just what the letter said, with no apology. I am NOT in love with the Kidani Pool and feel seriously cheated that I have to trek half a mile to use a pool that's not as nice as the one at the resort I booked.
I do pool exercise every day in an attempt to stay mobile - and spend a lot of time just hanging out by the pool when at AKL.

We BOUGHT at AKL to have access to the Uzima pool. I booked the resort at the 11 month window and the 7 month window came and went without any notice the pool was closed.
3 months prior, after follow-on reservations, airline reservations, dining reservations, volunteer committments, etc, I got a letter. Closed, the ENTIRE month.
For a time period that included the marathon, realistically what do you think my chances of getting BVC are? And certainly NOT for the same number of points I'm spending on my value villa.
It "is" a half mile to the Kidani pool. I HAVE seen the pool in person, last Tuesday. I've been doing pool exercises for 1.5 years, working out at the gym for 6 months, energy is not the only issue, so no comments are needed on that, thank you.
But obviously, I'm not going to get any more sympathy from you lot than I did from Disney. Nor any more answers to my question.

I think we are all sympathetic that you are disappointed. However, rehab happens and tends to do so more off season as Jan is for the pool. IMO, it is unrealistic to expect DVC to know specifically the dates of the closer of such items 11 months out as some have suggested in other similar threads. It is also unreasonable to expect them to move you to another location for the same points, IMO. You might try for BLT, BCV or BWV looking at the quiet pools especially. Personally I think Kidani would be the better choice but your impression is that it will not and I respect that. The bottom line is that I am sympathetic to your concerns but do not feel that anything more than a notification or trying to find you something else reasonable at another resort (for the actual points requirement) is necessary on their part. This is NORMAL timeshare stuff IMO.We BOUGHT at AKL to have access to the Uzima pool. I booked the resort at the 11 month window and the 7 month window came and went without any notice the pool was closed.
3 months prior, after follow-on reservations, airline reservations, dining reservations, volunteer committments, etc, I got a letter. Closed, the ENTIRE month.
For a time period that included the marathon, realistically what do you think my chances of getting BVC are? And certainly NOT for the same number of points I'm spending on my value villa.
It "is" a half mile to the Kidani pool. I HAVE seen the pool in person, last Tuesday. I've been doing pool exercises for 1.5 years, working out at the gym for 6 months, energy is not the only issue, so no comments are needed on that, thank you.
But obviously, I'm not going to get any more sympathy from you lot than I did from Disney. Nor any more answers to my question.