When my DD had a bad cold last winter, I couldn't get her cold meds to save my soul. Of course this was on a Sunday afternoon. Living in the sticks -I just couldn't find anything to give her, and DD is really picky. She likes the orange chewable sudfeds. That's it, nothing else.
I actually called the company, and talked to a great customer service rep. She told me several stores carried my product, and one of them was conveninet to my ride home from work. This particular store (where most in this chain have a pharmacy, this one did not) must not have known that this product was supposed to be "behind the counter", since there wasn't a pharmacy counter. There were 5 boxes on the shelf - I bought them all. I am not a meth-maker. I am a mom who needed to find relief from a sick whiney kid!