mouseketeer_mom
DIS Veteran
- Joined
- Sep 20, 2006
- Messages
- 1,062
I'll never complain about making FW reservations through Disney again!
I've read a few threads and posted a time or two about the frustrations of making reservations through the regular Disney number and the fact that those CMs don't always have a clear understanding of FW or the need to clearly state certain things on a reservation (ie. rig size, awning size, etc.)
No more will I complain! I just tried to make reservations for two nights in Hershey Pa.
I call the actual campground and I explained our needs from the beginning, a full hook up, 34ft motorhome, two adults, four children under 10. simple enough, I thought
No pleasant voice welcoming me back. No effort whatsoever to find me two consecutive nights in my six week time frame. Finally, after a tremendous effort ON MY PART to give the woman my money, she says, sarcastically, "yeah, this'll be alright as long as you don't mind the train that will run fifty yards from you every twenty minutes around the clock!"
I could go on and on about how unhelpful the person who answered the phone was, especially given that she sitting in the campground that I was trying to book!
I swear, I was a HUGE inconvinience to her. Finally, I suggested I call back another time to continue to try to find two consecutives nights as I will be required to request each date, one by one, "the 4th and 5th?" No, "the 5th and 6th?" and so on..... and she said.... and I quote "I guess you can if you want to" huh? are you kidding me?
Well, Toto, I have a feeling we're not in Disney anymore....
I've read a few threads and posted a time or two about the frustrations of making reservations through the regular Disney number and the fact that those CMs don't always have a clear understanding of FW or the need to clearly state certain things on a reservation (ie. rig size, awning size, etc.)
No more will I complain! I just tried to make reservations for two nights in Hershey Pa.
I call the actual campground and I explained our needs from the beginning, a full hook up, 34ft motorhome, two adults, four children under 10. simple enough, I thought

No pleasant voice welcoming me back. No effort whatsoever to find me two consecutive nights in my six week time frame. Finally, after a tremendous effort ON MY PART to give the woman my money, she says, sarcastically, "yeah, this'll be alright as long as you don't mind the train that will run fifty yards from you every twenty minutes around the clock!"

I swear, I was a HUGE inconvinience to her. Finally, I suggested I call back another time to continue to try to find two consecutives nights as I will be required to request each date, one by one, "the 4th and 5th?" No, "the 5th and 6th?" and so on..... and she said.... and I quote "I guess you can if you want to" huh? are you kidding me?
Well, Toto, I have a feeling we're not in Disney anymore....
