If DING is cheaper than what I have...

[MarcyMouse]

I already bought SW non-refundable tickets for April. If a DING comes up with cheaper prices, can I get them and get the credit? I see from other posts that someone DING makes it complicated but I don't know why. please help! Thanks

 

[katgarbars]

yes, we do this all the time. What Southwest does with non-refundable tickets is put the difference in an account to be used for a future flight. The money is good up to a year from the date of the first purchase. To take advantage of a Ding, first cancel the original flight, noting down the confirmation number of the credit. Use the credit to pay for the ding. The remaining money stays in the credit.

 

[MarcyMouse]

Thanks for the quick response! I am nervous though about cancelling the flight, then trying too book the DING. If it is sold out quickly, I might be completely out of luck, right? Is there any other way to do it? If you call Southwest, can they reserve the DING price before cancelling the original reservation?

I just had so much trouble getting a SW flight to begin with (sping break time!) and I am petrified of losing what I did manage to get!