I think Im gonna be sick!!!

[Gillian]

amylucinda, that is what I would expect from this type of rental. It's all very clear!! I'm sure the OP would have known what to do if her agreement said the same thing.

I think the main thing to learn from this is to put everything in writing! It's nice to call and let the owners know that you have to cancel, but then follow it up with a letter. Phone calls can always be disputed.

And the best way to send that kind of letter is Certified Mail, return receipt requested. That way you have proof that someone at the address received the letter.

 

[Gillian]

beautybelle, I hope this works out for you! Try not to worry about it. Just relax and think about what a great stay you're going to have at POR!

 

[Mainebound]

I just reread my 'private-owner' rental agreement. As I recall, it was very similar to all the private villa booking terms I saw. Of course, this text is ON the page I signed...NOT a separate page!

"Any cancellation by the Guest must be notified in writing directly to Owners. If Owners receives the notification of cancellation more 8 weeks before the rental period, all monies will be returned. If less than 8 weeks the deposit will be retained and the following cancellation charges will apply:

4-8 weeks prior - 50% of Rental Charge
Up to 4 weeks prior - 100% of Rental Charge

All cancellations must be made in writing. If Owner is able to rebook the property for the determined dates, Guest will be credited full Rental Charges. Owner suggests Guest obtain Travel insurance to minimize impact due to uncontrollable events etc. "

We just returned from a wonderful villa stay. However, I sympathize with the OP, and want to add my opinion that the rental agreements are draconian. I cannot believe they would actually be enforceable. Here's something from our rental agreement:

"Full payment of monies due for our home will be paid at least 56 days prior to rental of our home"

"Should you cancel within 55 days of your date of rental ALL MONIES PAID will be forfeited, it is therefore in your own interest to take our holiday insurance." [which we did do]

"We reserve the right to cancel your booking due to unforeseen circumstances and should this happen all your monies will be refunded."

And here's the real kicker:

"Additional conditions may be added at a later date, without prior notice. We will inform you in writing if they should."

So, basically, this last bit of the "contract" says that the "contract" can be amended at any time the owner desires. HappyLawyer or other DIS lawyers, any thoughts on this one???