I love Kohls

[cseca]

So, thought this was resolved 2 days ago. Today receive email that a pick up ticket is being ordered, item to be returned via UPS and credit will be issued 10 - 14 business days after damaged item is received by Kohls. This comes after a supervisor advised to dispose of the item and credit was being issued. All packaging has been destroyed per the supervisor's instructions. This company is clueless on how to handle customer service and they obviously do not communicate with each other.

Unfortunately Kohls just like any other companies out there (even disney). It really depends on the person you get.
Just keep calling until you get a supervisor who's willing to give you his/her direct line. I had an incident 3 years ago that required me to call 5 times to get it resolved. By that point I felt like I was done with Kohls but then I talked to 1 super (or a manager who knows) who finally got the whole thing resolved AND apologized profusely for their handling of the issue. So I continue shopping there.

 

[semo233]

Does there happen to be a 30% off code out there right now? I can't seem to find one for this weekend.

 

[scbelleatheart]

I only have a 20% for this weekend.
http://dealspl.us/kohls-coupons/342667
Hope this helps

 

[scbelleatheart]

And if you use your card to get an extra percentage off, you can turn right around and write a check to pay off the card for the same amount!

That's what I do!