kmc8826
DIS Veteran
- Joined
- Jan 7, 2017
- Messages
- 1,695
I didn’t fill out any form for my transfer. My rep did it I forgot her name maybe Ashley? I spoke to Krystal today and she booked my hotel with the AP rate.
Just so you know if the AP rate comes out and you cancel this reservation it can take 60 days for the points to go back into your account. It really took a week when I cancelled and rebooked for me but they said 60 days. Do you have enough points to book this trip and then if the AP rate comes out would you have enough points to book that while you wait for the refund. If you have enough points I’d still book now and then cancel if the AP rate comes out and just wait for the refund. If you don’t have the points it maybe worth a gamble to wait for an AP rate and just book directly with Chase when that becomes available. Idk how flexible you are and how busy your dates are though.
If you don’t want to gamble trying to get an AP rate I’d try calling back tomorrow and speak to a different rep and check the status. As long as the transfer was initiated within 30 days it should be able to be transferred.i think it took mine transfer about two and half weeks. The rep you spoke to today was clueless. It’s probably still just being processed.
I booked rooms for Christmas today and talked to two good people. Crystal at x1118203 booked my first reservation and even looked into getting AP discounts for me, but none were available. Odelia at x1112731 booked the second one and was very proficient. In between these two calls, I talked to a Renesha (sp?), who told me the room I wanted disappeared when booking??? I called back and Odelia was able to book it for me.
Perfect. Thanks guys. Looking at this on my phone and just did a screenshot so will have names handy!!! I will try calling if don’t get them or someone who is on it right away I will just HUCA.
When I talked to that Renesha she seemed nice but clueless. The guy I talked to after wasn’t even really nice.
I just want it settled since this trip we need the 2 connecting rooms (guaranteed under one room reservation number instead of 2). I also have to stay standard at CBR since my parents are going with us and that is where they are already booked with a pin code and dining plan.
Fingers crossed!