kmc8826
DIS Veteran
- Joined
- Jan 7, 2017
- Messages
- 1,694
SPG points are on sale until May 31. 35% deal. Anyone need to top off at 3 to 1 before Aug 1?
I just called and activated the retention offer on the SPG personal. Buying points should count right? They count in making a minimum spend for people? He did read a list of disclosures to me to activate the offer. It included gift cards. Which kind of killed my plan of getting Disney gift cards for the upcoming trip from BJ's.
A question for those who are calling in hopes of a retention offer -- when you call, do you start with "I want to cancel my card" or "I'm thinking about canceling my card" or something else? I'm on the fence about keeping my AmEx Delta Gold so I don't (at this point) want to call and say I definitely want to cancel, unless that's the strategically best thing to say.
I paid it all off minus the AF the night before. No idea if that had an impact. I figured it would show that I was serious about cancelling. I then said I want to cancel it unless they could give me any motivation to keep it. They then gave their script of it being a great card and then reviewed my account and said "oh look here is an offer for you."