I hate the drive-thru!

[Ted and Holly]

Our local McDonald's makes it a habit of NEVER giving you napkins in your drive-thru bag.

Order nuggets and they will make it a point to ask you what kind of sauce you want. When you get the bag, there is no sauce.

Happens every time. Almost like it is a corporate money-saving conspiracy or something.

Anyone else HATE the drive-thru?

I bet monkeyboy can think of a quote by Leo getz on Lethal Weapon 2...

Ted

 

[monkeyboy]

They MESS YOU UP at the drive-thru, okay?
They MESS YOU UP at the drive-thru!

They know you're gonna be miles away before you find out you got mesed up!
They know you're not gonna turn around and go back, they don't care.

So who gets messed up?

Ol' Leo Getz! Okay, sure! I don't give a darn!

I'm not eating this tuna, okay

 

[Ted and Holly]

HAHAH! I was just editing in the part about you Monkey. While you posted that.!

HAHAH!

Ted

 

[4greatboys]

Our McD is like that too. So now I check my stuff at the window. The girl got mad at me the other day 1) because I was checking my food and 2) I dont like the drink trays so I told her I didnt want the tray (she already put drinks in it w/even asking if I wanted it). So as I put my hand on the tray to take a drink off she just let go of it. Took the rest of my drinks off and tossed it back in the window.

 

[monkeyboy]

Originally posted by Ted and Holly
HAHAH! I was just editing in the part about you Monkey. While you posted that.!

HAHAH!

Ted

Not as hard as it is to edit Leo's quote from it's original form

 

[Ted and Holly]

Originally posted by monkeyboy
Not as hard as it is to edit Leo's quote from it's original form

I wasn't even going to try. I was tring to think how to do it without a bunch of stars.

Ted

 

[stinkerbelle]

Originally posted by 4greatboys
2) I dont like the drink trays so I told her I didnt want the tray (she already put drinks in it w/even asking if I wanted it).

speaking as someone who used to work the drive thru in High School...that's normal.

it's easier to hand out one tray of drinks, the 3 or 4 separate drinks. it's the way we were trained.

 

[Disney_1derland]

Originally posted by monkeyboy
They MESS YOU UP at the drive-thru, okay?
They MESS YOU UP at the drive-thru!

They know you're gonna be miles away before you find out you got mesed up!
They know you're not gonna turn around and go back, they don't care.

So who gets messed up?

Ol' Leo Getz! Okay, sure! I don't give a darn!

I'm not eating this tuna, okay

Okay, Okay!

 

[Piglet]

Our local McD's keep doing that and I know they try to get everyone through in 90 seconds, so now I sit at the window and check my stuff because then it gets the order behind me over the 90 seconds.


A little story --
My boss went back 4 times one evening until they finally got him what he ordered. He ordered 5 pc chicken selects and the first time got the 3 pc., took it back they gave him chicken nuggets, took that back, gave him the 3 pc back again and by then he had it and went back and ripped into them and ended up with 8 pcs.

I would rather have my order right and have to wait than only get 1/2 of it in less than 2 minutes.


Melinda

 

[LvsTnk]

We use to have to check it but they have been really good lately.

As I sit here eating my terrific hot fries, and the cheap burgers they are offering today.

I love MacDonalds...sorry.

 

[Ted and Holly]

I typed mine as I ate my McD's fries and nuggets. With my own napkins and BBQ sauce.

I like the food. The service is worse every time.

I think part of the problem here is that they serve mostly tourists. More than half of those tourists are from overseas. I honestly think they could care less about providing good service because most never return to that store.

Ted

 

[julie_yet]

I always make sure I have everything before leaving the window. I don't care if it makes them mad my orders have been screwed up too many times not to check. Our McDonalds, Burger King and Taco Bell are always botching orders. Wendy's is pretty good about it though.

 

[tjmw2727]

Ours is awful, so bad that I now go to the next town over if I have promised the kids happy meals and we arn't in a hurry.

I always check everything before pulling away, they never remember the nugget sauce, never give napkins and often don't remember to put in the straws.

Twice this summer they left the toys out of the happy meal and once we got empty fry bags!

Until I check my order and its complete I will stay at the window.

I do try and have my order ready and pay in small bills as requested before pulling to the window!

TJ

 

[Joyciemc]

I used to hate drive-thrus. I would usually just go in and order to-go. But since moving to Chicago, I've encountered the NICEST McDonald's employees. Especially the McD's accross from Wrigley Field. Those people are just so friendly!
I don't know if it's just a coincidence, but every McD's I've tried in Chicago has been really good. With the very notable exception of O'Hare airport. I got the warmest, nastiest Coke there, only to get it replaced by an EVEN grosser one.

 

[mikeymars]

Don't get mad, get even. Or "how to have some fun at the drive through:"

The drive thru headsets can be a good source of amusement. If you have a simple shortwave transceiver, ham radio, or powerful handheld transceiver, you can actually talk to the entire drive-thru crew. The antenna for the internal system is located above the cashier in the drive-thru box, and has a receiving radius of pretty much the entire store and about half of the parking lot. So potential mischief is unlimited here: you can add stuff to peoples orders (my favorite is seven McFish sandwiches with mustard), or cancel them, or invent orders of 800 cups of coffee for an upcoming civil servant's parade.

If you happen across a McDonald's that is expecting deliveries, or which has just cleaned the parking lot, you will notice traffic cones. Immediately move these cones into the the drive-thru lane entrance. Some people are ignorant and will drive thru over them, so you should probably tape your homemade "DRIVE THRU CLOSED - SORRY - MANAGEMENT" sign to the cones. You can also place a legitimate order at the drive thru and right after your order, you can put a sign on the drive-thru sign saying the same "closed" message. The drive thru sensor does not sense foot traffic, so you can walk up to the sign and put one there.

Of course, when ordering, the old standby is to mumble your order, scream it real loud, or act as if the microphone is cutting out, for example, "I'd like to order a LARGE ibbit-obbt-ibbit-urger with no Sa... and extra [crackle] and I'd also like a Med[cut] ZZZZZ soda." Of course, when they ask you to repeat, do the exactly the same thing.

 

[Banzai]

We are trained to give the drink holder with two or more drinks. That is the policy, and we can get in trouble for not following it.

 

[Epcotgal8]

Our local McDonald's service runs from good to awful, depending on the employees. There is a huge turnover there so we can be pretty sure that if we get a good manager and drive thru staff it won't last long. One time I was asked to "pull up" and waited for 16 minutes for ONE quarter pounder with cheese meal and a chicken nugget happy meal before I went in and they had "forgotten me" and had to still cook my nuggets even though they were dishing them out the drive thru window as I stood there. I threw a minor hissy fit on that one. Also, at various times I've asked for the following only to be told they are out of it.
Ice cream, ketchup, BBQ sauce, Dr. Pepper,STRAWS, napkins, AND this one got me....NO chicken nuggets at 6 pm!!! How do they run out of these things ? Bad planning I say.

 

[Disney_1derland]

Originally posted by mikeymars
Don't get mad, get even. Or "how to have some fun at the drive through:"

The drive thru headsets can be a good source of amusement. If you have a simple shortwave transceiver, ham radio, or powerful handheld transceiver, you can actually talk to the entire drive-thru crew. The antenna for the internal system is located above the cashier in the drive-thru box, and has a receiving radius of pretty much the entire store and about half of the parking lot. So potential mischief is unlimited here: you can add stuff to peoples orders (my favorite is seven McFish sandwiches with mustard), or cancel them, or invent orders of 800 cups of coffee for an upcoming civil servant's parade.

If you happen across a McDonald's that is expecting deliveries, or which has just cleaned the parking lot, you will notice traffic cones. Immediately move these cones into the the drive-thru lane entrance. Some people are ignorant and will drive thru over them, so you should probbaly tape your homemade "DRIVE THRU CLOSED - SORRY - MANAGEMENT" sign to the cones. You can also place a legitimate order at the drive thru and right after your order, you can put a sign on the drive-thru sign saying the same "closed" message. The drive thru sensor does not sense foot traffic, so you can walk up to the sign and put one there.

Of course, when ordering, the old standby is to mumble your order, scream it real loud, or act as if the microphone is cutting out, for example, "I'd like to order a LARGE ibbit-obbt-ibbit-urger with no Sa... and extra [crackle] and I'd also like a Med[cut] ZZZZZ soda." Of course, when they ask you to repeat, do the exactly the same thing.

Okay, after this I just have to wonder if you were working on the inside of my McD's last month. I went through the drive thru. Loudly and clearly ordered a hamburger happy meal with milk and apples and a large Diet coke. The voice on the inside says "mwo-va-roo-peet-dat"? So i repeat my order. The voice again says "mwo-va-roo-peet-dat?" so, a little more frustrated I speak slowly using small words and once again repeat my order. The voice comes back and says "I'm sorry ma'am but we can't understand the language you are speaking, please pull forward so we can get someone to assist you." I pull up and the poor girl on the drive thru speaks NO ENGLISH!!! She ONLY speaks spanish. Okay, who's genius idea is this? I mean, I know we're in a typically hispanic side of town but shouldn't you be able to speak english a little on the drivethrough?? I speak a little spanish but not enough to order McDonald's in spanish and this is the first time I've encountered this. So, the manager comes over and asks for my order. I give it to him. He says thank you. I asked if their speaker was broken and he looked at me funny. The girl told him she couldn't understand what I was saying. Then it dawned on him-she can't speak english. She was new and he had interviewed her in spanish and never thought to ask her if she spoke any english at all.

I did get my food, it was correct but I assumed english was the primary language at McDonalds and the manager assumed anyone looking for a job there could speak some english and the poor girl assumed she could get by without english. What a mess!

I've been back since and she has learned to say "Please order by number" and seems to have gotten enough english to take orders now-she must be a quick learner!

 

[decker96]

OMG!! I've had 2 problems at the McD drive-through in the last week. Last Fri. my kids didn't have school, so we ran some errands and then went through the drive-thru for lunch. Older DD and DS both got happy meals -- they gave DD fries instead of the apple dippers. I ordered a plain cheesburger for younger DD, they gave it to me with everything on it, I ordered no onions on my burger, again, they left them on. I called when we got home and complained. They said they would send us some gift cert. in the mail. Haven't seen them yet and we live in a small town, so it should take 2 days max for them to get here.
Last night we go through the drive thru again after DD's ballet class (why do they schedule stuff right over the dinner hour?!). This time, I checked all the food before we left the window and it was all right. So we get home and DD is taking her stuff out of her bag and they didn't put a toy in her bag!!!! Of course, they're giving out the Disney character dolls, so she really wants one. She's totally crying hysterically, so I get back on the phone, talk to a manager, who's very apologetic then asks if we live nearby. I say yes, but I'm not driving back to get the toy and he says, no, no, I'll send someone to bring you one. I was pretty surprised by this, but I agree. About 10 minutes later, the guy shows up with the toy and a coupon for a free happy meal. DH thanks the guy brings the toy in and it's an Aladdin toy, not one of the Disney dolls!!!!!! (The manager asked me if we needed a girl or boy toy, I told him a girl one.) DD's lip starts to quiver again and I look at it and see it's Jasmine, and she decideds that's okay, thank goodness!
I told DH that was the last time we'd be visiting McD here for a LONG time!