When we were in WDW in August, we got another 150 points. Our deal included last years' points as well as this year's. We opted to keep all of the points to use instead of taking the money or putting them on our vacation.
When we returned, we were told by Member Services that they were purchased during the 50% banking phase, so we would lose 75 points from last year.
I was not happy but I remained calm. I explained that our rep did not explain that to us or else we would have taken the cash for that amount. We certainly would not have thrown away those points.
Well, I found out last week that they let us bank all fo the points. Yippee! I'm not sure what happened but I'm not going to question it any further. Our points are safely tucked away for next year.
Anybody else have a similar experience?
When we returned, we were told by Member Services that they were purchased during the 50% banking phase, so we would lose 75 points from last year.
I was not happy but I remained calm. I explained that our rep did not explain that to us or else we would have taken the cash for that amount. We certainly would not have thrown away those points.
Well, I found out last week that they let us bank all fo the points. Yippee! I'm not sure what happened but I'm not going to question it any further. Our points are safely tucked away for next year.
Anybody else have a similar experience?