ChaCha is a search engine people can log into or call and ask any type of question, and I mean anytype of question. They hire people to transcribe the calls into questions and my position takes the questions people enter and put them into actual full sentences and assign them a category, and send them to other employees who actually answer the more complicated questions. This is a simple overview of chacha. My issue with the test was the categorization of the questions, difficulty finding the right category from multiple options within a limited amount of time.