I Found hopper tix that include Char. Breakfast

[hulabird]

I don't know what to think, I have bought tickets from places other than Disney before, last year I bought php's through connections and had absolutely no problems with them, I also bought Universal tickets and had no problem there either. But then 20/20 or dateline (I don't remember what show it was) had a special report about WDW tickets and showed people like us, looking for a bargain (definitely like us) and buying their tickets from places near and around Disney, that were supposedly Disney tickets, but when they got to the park gates, were told that the tickets were no good, it was awful, they showed families being turned away from disney as if THEY were trying to scam Disney....now, these people were buying tickets from places that actually "buy back" unused tickets (example: I have a day left on 2 of my tickets from last year's trip...I could sell them to one of these ticket places and then they resell to others at a discount. ) I would never buy unused tickets...but I got worried just because I thought, what if Disney decides the only tickets they will accept is ones bought through places only authorized by Disney? What if they crack down even on places like connections? Even the food vouchers, which are Disney issued, were used by my family with no problem, but I am just wondering, where does connections get these things? If its through Disney, wouldn't Disney admit their relationship with them? I happen to know that the connections food vouchers are normally vouchers that come in Disney package deals, so where does connections get them? Where do any of these places get them? I am still undecided if i am buying through Connections this year after all the controversy. Even last year, every time I went to the parks, I held my breath as I put the pass into the thing at the gate, and breathed a sigh of relief when it went through with no hitch, I hate that uneasy feeling, that I know I won't have if I just buy through Disney Store.

 

[CarolynNC]

I don't work in the travel industry but I was under the impression there were lots of travel companies which could purchase wholesale tickets from Disney to sell as part of their travel packages. I think another person mentioned VIRGIN as having similar tickets. I wouldn't be surprised if these were legitimate tickets purchased in that manner. I know there are several travel agents who post to this board. Anyone know if this is possible?

As to Ms. Ambar's grammatical skills, I gave her the benefit of the doubt and assumed english was not her 1st language.

I'll be waiting and watching with interest!

Carolyn

 

[Traveliz]

My thoughts run along the lines of CarolynNC's also - I just didn't have the energy to type it all up this morning.

I will also comment that I do alot of work that invovles using the computer for emails and correspondence and reading the Paramount email doesn't surprise me at all in terms of grammar and spelling. My first thought is the writer uses English as a second language but even if not I have received many work emails with no capitals used, poor spelling, words out of context, etc. It surprises me but its not rare at all.

Liz

 

[SplashMountainRules]

Ok everyone I think I have found the answer to this problem. First I am the "Paul" that Jessica Ambar wrote about in her message earlier. I have be talking to her and Disney the last two days about all of this. First here is some of the emails we have sent. First I made her aware of this board and the stuff that was being said about her company. She responded:

"Not only it is not truth but also I just finished talking to Barbara Ann Fernadez at Disney legal department and she is or never was aware of any complaint about our company.

The phone number you gave us though is correct from Disney legal department. Thank you for letting us know.

I am forwarding your email to her and she will be replying to you also."




She then tried to look at the message board and could not find it:





"We tried to find the bulletin board you mentioned and we could not find anything about our company.

After talking with our sales rep at Disney and with Disney's legal department ( Barbara Ann ), our attitude can only be, to ignore and rise above the insults and lies about our company.

People can be mad about their lives, maybe they envy our great products and excellence.

Since we are who we say, we do what we have to do properly and we are a reputable company, I see no reason to be concern with a post done by a very lost soul that not even have a name of phone to be questioned by.

We had never, ever, sold a an used or expired attraction tickets.

I would ask the person that post such lie in this bulletin post, to rise and talk to us.
I would love to hear from them their issues.

I am following actually directions from our sales people in Disney which had never had a single complain about us.

Barbara at the Disney legal department have your email and soon, she will also reply.
Have a Great and Magical Day!
Jessica Ambar
Paramount International Travel"



I then gave the link to the message board and that is when she sent off the email to Compmom and I.

HERE IS THE IMPORTANT PART:
I am very impressed with this company and the customer service I have received! I WOULD do business with them. Jessica made one thing aware to me. If you look on there web site it says you request the tickets. I was unaware (as many of us are because of the fact it is not stated on the web site) of the fact that these prices are not for everyone! The price for the 6-day pass is not for anyone in the USA! She sent me this email:



"About the 6 days tickets, we can only offer you this ticket when we have your address since some of our attraction tickets can only be offered to a specific market.
If your address match a certain category yes we can sell for the same price you have in the system.
We can never tell when the prices go up or down, and for that matter, we can not guarantee till we have the customer request."

I gave her my city and state, and here we go:

"No sorry, not at this time, your address does not qualify,
You would have to be out of USA to qualify...Sorry.
What is it that you are looking for?
Are you staying in a Disney property?
If you are, we can offer you the length of stay ticket or the resort magic package.
Also, the 5 days park hopper plus...
What is the price you have and when are you coming ?
We will do our best to help you.
Have a great day!
Jessica"

I then fired off a email about my feeling on this. And how if I order them on the web site I COULD get that price, and never states that it is USA residents don't qualify. Then got this email:

"Good Morning Paul,

About Disney 6 days tickets.

Paul, if you order the tickets, it will go trough but your credit card will only be authorized, not charged.
When it hits the in-house system, because your address is in USA, we will reject and your credit card will never be charged.

You, the customer then receives an email why his request as rejected and an option is given.

We still struggle with the different products Disney offers for different markets when using the on-line system.

Our company is creating a better way to offer the tickets to different markets in a better way, but for now... only the rejection with another option is available.

We work very strongly with different markets and some tickets can only be offered to 1 or 2 specifics market.
Here and there, Disney changes the policy like the 10 days that now we can offer to everyone, and we try to accommodate all of them as best as we can.
The 10 days now can be offered everywhere when before was only for the UK...
Also our company is always in contact with Disney trying to improve and change together to better serve our customers needs that here and there also, changes completely.


About your tickets.
We have what we call Friday in-house promotion.
Some are not on-line and some are.

Today we have some very good deals :

Booking on Fridays !

1 - 5 days park hopper plus 235.00 adult - Friday Special

2 - 1 day Sea World - $45.00 adult Friday Special

3 - Arabian Nights Dinner Show - $29.00 adult Friday Special

4 - Radisson Resort Parkway - $73.00 plus tax per night (starting from ) Friday Special

5 - Hard Rock Hotel - $159.00 plus tax per night (starting from ) Friday Special

6 - Caribe Royale - $111.00 (starting from ) Friday Special

Those are some of our promotions for today.
We always have Friday deals, so if you need anything, just let us know.

Have a great day!
Jessica - Reservation Center"


Well there you go! I also have talked to Barbara at Disney and she said that she could NOT find any complaint about this company! I would do business if the price is right. I am very surprised at how hard they have tried to clear their name, but I don't like their web site. In my mind it is miss-leading! I guess the best way to deal with these guys is to try for the price on their web site (by the sound of it you won't get it) then call them and get the "Friday deals". Hopefully this clears this up. Sorry its so long, but I think we have reached the bottom on this. In the future I think we should all try and get to the bottom of deals like this together and not drag a company's name across the rocks while we do it. I just hope I didn't make to many grammer errors (I am sure that I did) or I will be the next one that gets "the rocks" LOL
javascript:smilie('')
big grin

 

[compmom]

Barbara Ann is not aware of any complaints?

Why would she tell me info that she has a whole file on this company-me the consumer-
and then when she is called on the carpet=she turns the story around?

I had left a message with legal and then txed them back when I did not hear.

I did speak to this woman, and she had my name number and message. She KNEW the name of the company and the location I was inquiring about. She did not confirm the "relationship" that Jessica spoke of and then she went on to fill me in about her "file" and that it was 100% complaints. Boy the things people do to save their skin! If this is how Disney treats prospective guest, with lies and backstabbing and undercutting the competition=maybe I will just spend my money at Sea World or Universal or Busch Gardens.
Now to find out this company probably would not honor an order if I placed one, because I live in the USA......GRHHHHH....
I give up!!

Tina
BTW- reporting info that you get during a phone conversation, plus email follow-up is not dragging a company's name thru the mud. It is put into the context of a forum, with people who have a heck of a lot more experience travelling, buying or talking about Disney related topics; can share their thoughts and insights with those of us less travelled. I want to get my money's worth.

 

[Traveliz]

Now to find out this company probably would not honor an order if I placed one, because I live the in USA......GRHHHHH....

I wondered if because many bargain travelers here in the US hadn't heard of Paramount it might be because they were based elsewhere (especially since they had the one ticket that is generally only available to those from the UK).

But its the same with Connections - people who live in Canada are unable to purchase tickets through Connections due to operating regulations.

Liz

 

[JM1]

Iv'e read alot about "Paramount International Travel in this forum. Thanks for ALL the details. However, what's the bottom line. Is this a legitimate company or not ?
Has anyone ordered tickets from them and if so which ones ?
I'm going to DISNEY in November. ANy suggestions ?

 

[eeyorefanatic]

http://www.disboards.com/showthread.php?s=&threadid=205142

Here is another LONG thread about the 10 day passes

 

[MiaSRN62]

****The tickets offer you freedom to visit everything in Disney and 1 breakfast with the characters per ticket. Breakfast is a all you can eat hot buffet. *****

Do they specify which WDW restaurant this is ? Do you get a choice ?
I'm also a little hesitant to buy with no current feedback from someone who has done business with them. But it is a tempting offer.

 

[CarolMN]

I purchased two 7 day hoppers and 1 five day hopper from them. The tickets arrived in a timely manner and look to be just the same as other park hopper tickets that I have purchased from the Disney Store or the WDW parks. I'll post how things went after they are used (mid-August, 2002). I do not expect any problems. This company has an office in Orlando and a customer service TN. I talked to real people twice (had to arrange to send a photocopy of my credit card) and received two emails from them. Even got a specific extension for one of the people I talked to. I ordered via their 800 number. If they are NOT legitimate, they certainly have a very, very sophisticated (and expensive to run) scam going. Again, I do not expect any problems. Will let people know how things go.

 

[jgates]

Opinions anyone?

If I order the 10 day now from Paramount for use in July (21st or so onward), we should be able to dispute with our credit card company should the ticket not be as represented. Correct?

Also- Is the 10 day worldpass the only one with Disney Quest availability?

 

[jgates]

"We work very strongly with different markets and some tickets can only be offered to 1 or 2 specifics market.
Here and there, Disney changes the policy like the 10 days that now we can offer to everyone, and we try to accommodate all of them as best as we can.
The 10 days now can be offered everywhere when before was only for the UK...
Also our company is always in contact with Disney trying to improve and change together to better serve our customers needs that here and there also, changes completely."

So why when I went to order 10 day passes by phone today did she tell me that they were only for LATIN America? Then she did add later on 'and some overseas markets'. Should I try ordering them online? What do you guys think?

 

[jgates]

Ordered 10 day world hoppers last nite. Faxed credit card authorization today 12:45 pm central. Received shipping UPS tracking 2:18 or so. UPS says picked up already at West Orlando.

Cross your fingers they work as planned!

 

[tink2dw]

up

 

[BevS97]

just a couple of thoughts.

You can definitely get legit tickets from other places than those listed - I bought my 10 days tickets (In the UK) from a travel agent, who got them from Keith Prowse - KP sell LOTS of tickets in the UK, probably the majority of them.

the 10 day ticket comes with breakfast - you get a voucher and on the back there are loads of restaurants listed, but only a few of them are character meals, we ate at the Hollywood and Vine, I think Restaurantosaurus and Ohana's were the other character choices.

Bev

 

[jgates]

Tickets received, all is normal. Only thing missing was the breakfast voucher. I have not received it. I was on vacation last part of this week and I will call them on Monday and find out what the deal is with that.

 

[hulabird]

Anyone that has successfully used tickets from Paramount travel please post here

Thanks

 

[jgates]

Hulabird, we will be arriving there the week of 7/21/02. Hopefully I can let you know ASAP after that. However, the tickets do appear identical to the ones we purchased directly from Dis 2 years ago- just the different description on the back.

 

[A1A1]

This sounds like "bait and switch" marketing. By luring customers with these exceptional deals, then when the customer attempts to complete the sale, they are told that the price is unavailable to them, the company is dabbling in unethical, if not illegal, deceptibe marketing practices.

Beware.....

 

[hulabird]

I don't think its bait and switch, at least not at the places we are talking about, in fact I used connections last year and it was the cheapest around and I had no problems using them, but I will admit, there was a part of me that held my breath each time we got to a turnstyle and we out tickets in, but things went fine and the tickets were good...