Be Our Guest
Order: Entree – Pan-seared Chicken Breast, Dessert - The “Grey Stuff”
I managed to score a reservation at one of the hardest places to get one a few weeks out from my trip – dinner at Be Our Guest. Yes it happened to be on the same day that I had a breakfast ADR but seeing as it was a totally different meal that didn’t faze me.
The ADR I had gotten was for 2 so earlier in the day I went to inform them I only needed it for one – just in case it was going to be an issue. Well the CM at the check in booth seriously could not have cared less so I left it as.
When it was time for dinner I checked in (and of course they asked where the second person was – so the whole lining up to tell them earlier in the day was a great use of time!). I didn’t have to wait long and was escorted by a hostess pretty much straightaway. Now unlike breakfast you have no choice in what room you’re in so I was a little disappointed when she told me I was in the West Wing seeing as that was where I’d had breakfast. And to make it even better as she led me to the table I realised it was the exact same table from breakfast as well!
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It took 15 minutes for my server to come to the table. Now I don’t like to criticise service if I don’t have to but this was hands down the worst service of the trip. So bad that it totally ruined the experience even before I’d had a chance to eat. The CM was just very snide in all her comments and was totally unhelpful when I ordered
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But onto the order! None of the appetizers sounded appealing so I went with an entree and dessert. I decided on the pan-seared chicken breast and the “grey stuff” for dessert.T
My plan was to order a nice glass of wine with my meal. And that’s where the fun started. The server refused to accept my Australian ID and would not serve me any alcohol without a passport. Now I don’t think there is any reason you should have to carry a passport around a theme park but I would have done it if the reservation had said that it was the only form of ID accepted. The CM didn’t seem to care at all and I knew that it wasn’t consistently applied elsewhere as I was able to get drinks in both Animal Kingdom and Epcot without any ID. So it left a bitter taste in my mouth. However she did bring a basket of bread to the table so there was that.
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Thankfully it was only another 15 minutes before my entree arrived. The pan-seared chicken breast as per the menu was finished with fresh Herb-Truffle Butter and Spinach Cream Sauce, Seasonal Vegetables, and Roasted Fingerling Potatoes. The price for this was $23.99+tax. How can I be polite here? This was not good. The chicken was super salty and tough. There was no taste at all of the herb-truffle butter and the seasonal vegetables were like a warm salad.
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After that disaster I waited for my dessert. I only ordered the grey stuff to be able to say that I’d had it but I wish I could have warned myself not to as it was awful. The grey stuff is supposedly a cookie crème but tasted just like sugary frosting. And it is served in chocolate shell which was super dry. I ate one bite and left the rest on my plate. The only upside was that it wasn’t super expensive at $4.19+tax.
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The poor service continued after that. I spent 10 minutes waiting for my server to come back but she seemed to have disappeared. I then spent another 5 minutes trying to flag down anyone just so I could pay the bill and get out of there.
After that I lined up for my photo with the beast. Thankfully it moved pretty quickly so I had my shot before too long and could then leave.
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So overall it was not a great meal. In fact it was probably the worst proper meal of the trip (excluding the terrible gravy fries from Pop). For the price they are charging the food is mediocre at best and in my case the service was terrible. It was so bad that I actually cancelled a lunch ADR there later in the week as I did not want to go back at all. Would I recommend it for dinner? Nope. Unless you have a really big Beast fan in your group, but other than that, no way.