My fax was not working to fax my LH request for the Poly for Monday 10/6 so I called and asked to speak to the front desk manager. He was very pleasant, I told him it was our anniversary trip and he put my on hold for a moment, when he got back on the phone I was going to request which LH we wanted with our lagoon view and he just kindly said , " oh, I've upgraded you to Concierge". Explained what it was ( even though I already knew) and that was it! He said Happy Anniversay and WHALA! Do you think it is because they are not that busy? I hope so! Tahiti here we come....
Teresa
Teresa