I am glad they were able to revive your laptop and fix the other issues. I like Apple products, although I know not everyone shares my opinion. I have always been happy with their service as well.
You could tell they took pride in the place they worked. Every item was displayed just-so, everything out on display for demonstration, plenty of support staff eager to help.
Vastly preferable to a tenner... and he just noticed the chip in passing, volunteered to fix it and did it in an instant.
Across the pond.
I’m thinking the OP is still under warranty
A lot of times it depends on the rep and how you are with them. Kind of like Disney and Pixie Dust. If you get a good rep in a good mood and don’t act entitled sometimes they’ll hook you up. The key is not to expect it. I’ve had them replace my husband and my oldest daughter’s out of warranty phones and last time I was there they didn’t charge me for replacing my son’s battery even though technically they weren’t supposed to. The same week my DH cracked his screen and with Apple Care it was supposed to be $99. They waved it.
Nope, old model, no Apple Care or anything... just a kind geniusI’m thinking the OP is still under warranty
Yes, but I don’t mind paying a little more and getting that type of customer service. Kind of like how Disney used to be . . .
Haha, I do make a lot of threads, don't I?
Very happy to hear this but not surprised. The customer service at Apple is usually pretty awesome, but I will concede that I have had better service at the European Apple Stores that I've visited. Glad it all worked out @Neapolitan Ice Cream
Why try and rain on the OP's parade with a comment like that? That seems a little mean spirited.
Hehe, I don't mind! I'm just dead chuffed!
