vwlfan
DIS Veteran
- Joined
- Aug 22, 2004
All‘s well that ended well thanks to DVC member services. No thanks to online reservation system.
Got online at 8 AM sharp to book a four day’s stay for my daughter and her family. They wanted a two bedroom at either BC or BW. I knew it would be tough at 7 months out. No BC availability but BW had a lockoff. chose that.
my contract points available for 2020 came up and I was 44 points off which I knew. But the system would not let me borrow from 2021.
being semi literate in the mystery of borrowing I figured that I had no points available.
Luckily I had the wits to call MS at 9, thinking my mission was hopeless, firstly that I hadn’t the points, and secondly because the availability I’d found at 8 AM would be long gone by 9AM.
Happily I was wrong. Paris, the MS cast member saw that I did in fact have the points. And that a BW 2BR was available. She booked it for me without any problem.
the mystery as to why I couldn’t have done this online is moot but once again affirms the worthiness of a trained professional.
Grateful to her! BUT I hung up without taking the survey and feel badly that I could not praise this lady.
does anyone have the web link for Dvc surveys?
Got online at 8 AM sharp to book a four day’s stay for my daughter and her family. They wanted a two bedroom at either BC or BW. I knew it would be tough at 7 months out. No BC availability but BW had a lockoff. chose that.
my contract points available for 2020 came up and I was 44 points off which I knew. But the system would not let me borrow from 2021.
being semi literate in the mystery of borrowing I figured that I had no points available.
Luckily I had the wits to call MS at 9, thinking my mission was hopeless, firstly that I hadn’t the points, and secondly because the availability I’d found at 8 AM would be long gone by 9AM.
Happily I was wrong. Paris, the MS cast member saw that I did in fact have the points. And that a BW 2BR was available. She booked it for me without any problem.
the mystery as to why I couldn’t have done this online is moot but once again affirms the worthiness of a trained professional.
Grateful to her! BUT I hung up without taking the survey and feel badly that I could not praise this lady.
does anyone have the web link for Dvc surveys?