We were down last year for one of the big hurricaines (don't remember which). It was the first time we actually stayed on property (POFQ), and the experience was one of the reasons we decided to purchase
DVC.
This was a BAD storm. We were "quarantined" in our room for a little over 24 hours.
Honestly, with the drapes closed, you would have NEVER known there was a shower, let alone a hurricane. Once you did look out the windows, there were LARGE trees down, lots of damage. The property itself managed very well. The staff was phenominal.
You have to figure, most of the CM's are young guys and girls making barely over minimum wage. They volunteered to stay on property and wait on the guests. There was a skeleton crew, but you'd never know it. I'd like to bottle some of that loyalty, customer service, and magical attitude and sell it. They were GREAT!!!
Once the storm had died down a little (with the parks still closed), they had charaters there for the kids and activities to keep them occupied. Through the storm, they played movies (for free) on several channels on the TV (so you had a choice). I'm not a big "Disney Movie" person, but after watching some of them, I got a new appreciation for some of the childrens' classics I thought I would never watch (we have no kids). They gave us a credit on our passes, since the parks were closed, too. (Act of God - they didn't have to do that)
We felt safe and secure the whole time. And, we never had experienced the level of service staying anywhere else. And this was at a moderate!
Overall, if I had a choice, I certainly wouldn't want to go through it again, because it did screw up our vacation plans. But, if I do, I'll be glad to do it on property.