try calling and ask for 40% off , i have never had a pin # and for the past 3 years have gone 3 time a year by just calling asking for 40% off, just keep this in mind talk and decide on dates and rooms before u call , ask for 40% tell cm u are ready to book with creidt card inhand, i told 3 people at work this week to call they are always complaing about no pin# they always thought i was laying to them about it , one called and just asked got 40% off other 2 callled and both got it ,but remember have dates and rooms ready and card in hand if offered take it, my brother called and was just playing around about rooms and they gave him 40% off he was not ready to book yet did not talk about it with wife called back week later and could not get discount just be serious about it call ask cm for discount if offered then dont call back book right there on phone