How to get SW Credit

[Bronte]

I just noticed that my sister's return flight went down in price by more than 50 bucks and it is not a "Ding" fare. Can she get a credit for future travel on SW for the difference? If she can how?
Flight from SAT to MCO using Southwest ...
Thanks for the info.
Bronte

 

[jimmiej]

When that happened to me, I just called and rebooked. The credit helped pay for our next trip.

 

[1000th happy haunt]

On the Southwest website, if you go into "Travel Center" there's a link to "Change Air Reservation".

I called the other day to change my reservation to a less expensive one, and that's what they told me to do. Now all I need to do is find out how to access my credit for the next time. I got an e-mail confirmation about the cheaper airfare, but I don't know where my credit is.

Can anyone help?

 

[CarolynNC]

On the Southwest website, if you go into "Travel Center" there's a link to "Change Air Reservation".

I called the other day to change my reservation to a less expensive one, and that's what they told me to do. Now all I need to do is find out how to access my credit for the next time. I got an e-mail confirmation about the cheaper airfare, but I don't know where my credit is.

Can anyone help?

There is also a link in the "travel center" to view and apply ticketless travel funds.

 

[cwnhokie]

how do you apply it to a ding? I bought tickets already and now there is a ding, do i need to cancel my other ones and then apply the credit to the ding?

 

[April]

how do you apply it to a ding? I bought tickets already and now there is a ding, do i need to cancel my other ones and then apply the credit to the ding?

Yes, you need to cancel and apply your ticketless travel credit towards the new(ding) tickets.

 

[1000th happy haunt]

There is also a link in the "travel center" to view and apply ticketless travel funds.

Thanks. I see my credit now.

 

[buzz2400]

If you get a lower fare but the same itinery you can call the refund department and they will credit your credit card the amount. They did it for me.