How to get connected rooms?

[Disneyanajc]

There are very limited circumstances under which Connecting Rooms would be stated as guaranteed.

One would be for a significantly disabled individual traveling with a caregiver staying in a separate room but who needs immediate access to their patient in the event of an emergency. These situations happen very rarely and would be handled by the special services team at Disney's reservations office.

The next circumstance would be when 1 or 2 adults travels with more children than can fit in a single room. For example, 1 adult and 4 children (aged 3 and older) at All Star Sports or 2 adults and 3 kids (aged 3 or older) at Caribbean Beach Resort. Add a 3rd adult to the mix and connecting rooms can no longer be guaranteed.

Pretty much, these are the only situations where connecting rooms would be listed as "guaranteed." Even then, sometimes "guaranteed" connecting rooms may not be available due to extraordinary circumstances.

Finally to the OP, Disney is now being very particular about booking multiple rooms on a single reservation. Unless you all reside at the same address and have fewer than 3 adults in the party, each room will be booked under its own reservation. You can have them linked (as a magical gathering if you have 8 or more people altogether) but they will not be booked as a single reservation.

We just booked three rooms for our trip in May 2007, they are three separate reservations, each requiring a separate deposit. We, 4 adults and 1 child live at the same address. When we booked for May 2006 (two rooms) it was under one reservation with one deposit. Our 2007 room reservations are linked but not guaranteed to be connecting. We were told by AAA that Disney changed the way they book rooms for 2007.
JC

 

[TheRustyScupper]

. . . We were told by AAA that Disney changed the way they book rooms for 2007 . . .

1) True.
2) There are several significant changes.
3) Been lots of complaints about people's rooms.
4) They did not get what they wanted or were promised.
5) Thus, few are now promised at ressie time - among other changes.
6) This will create less compliants.

NOTE: The internet is filled with ways to complain to managers to get free things, room upgrades, meals, and other freebies. Several people every day use almost the same complaints. This is one way to be able to reduce complaints and freebies.

 

[english rose 47]

I,m calling my TAand Disney to get an answer on this I know my TA said it would be guaranteed because we have a 5 yr old There will be 5 of us at Pop so we had to have 2 rooms. I woulsd certainly hope they try hardest so a family isn,t split up.We also checked a deluxe for 1 room vs 2 values and the value was cheaper.

 

[crisi]

There was a woman here a year or so ago who had more children than adults and was guarenteed connecting rooms. They arrived and there were no connecting rooms to be had. "But we had a guarentee!"

"Sorry" said Disney "we don't have connecting rooms available, your husband and yourself will have to split up."

She complained, she yelled, she asked to be upgraded (I believe they were at a Value - so there should have been SOMEWHERE to send here where her family would have fit and wouldn't have been a downgrade). She came here and created a thread that went for pages and pages and pages. And her family was split up on vacation.

Disney does their very best, but there is the odd case where guarenteed does not result in connecting rooms.