How to find Castaway Club # from cruises taken as a child?

[Winnesota]

As stated in the title, I went on two cruises on DCL as a child about 15/20 years ago. From what I've seen from researching my castaway club number should still be valid with those two cruises on the tally. Obviously since I was pretty young back then I don't have any of the documentation my parents got that would have all of our #'s on there. Is there any way to search for my number and link it to my account so I'll already have those cruises accumulated and not have to start again at 0?

 

[Lesley Wake]

You'll have to call in. They may be able to find it with your full name, address at the time, DOB. They had to do that for a friend of mine last year.

 

[Capt_BJ]

my Mrs just left on WISH inag' run .... sailing with our son.

She had no idea what her CC number was but had done a half dozen DCL last probably 20 years ago. Called DCL and they needed just her name and found her record and she got her 'credit' ... her name IS a bit unusual but point is: not difficult, they'll help you.

<son is Plat' and is how they got on ... he could get one cabin and offered to share 3 ways but I said 'take mom'>

 

[Jhondy]

As stated in the title, I went on two cruises on DCL as a child about 15/20 years ago. From what I've seen from researching my castaway club number should still be valid with those two cruises on the tally. Obviously since I was pretty young back then I don't have any of the documentation my parents got that would have all of our #'s on there. Is there any way to search for my number and link it to my account so I'll already have those cruises accumulated and not have to start again at 0?

I emailed DCL and they got me the information in just a few days. I got married since I was on a Disney cruise so I just gave them my married name and maiden name and got it all sorted out. I think my last cruise was at least 15 years ago and they still found all the info for me.

 

[Peaseblossom36]

I just gave them the lead name from the reservation, I think I used the chat option. They were able to find me using that.

 

[cschaaf]

I emailed DCL and they got me the information in just a few days. I got married since I was on a Disney cruise so I just gave them my married name and maiden name and got it all sorted out. I think my last cruise was at least 15 years ago and they still found all the info for me.

I tried emailing to get our Castaway Club IDs and it's been a slow back and forth. It took 8 days for them to respond to the initial request. They just sent a generic list of Castaway Club benefits.

I replied, again stating that I needed to know how to get my ID. By this point, I had already booked, so I also asked them to add our IDs to the new booking. It took another 4 days before they responded asking for info (names, birthdays, new cruise confirmation number).

It's been 10 days since I sent that over and I haven't heard back. Good thing we aren't in a hurry

 

[dina444444]

You'll have to call in. They may be able to find it with your full name, address at the time, DOB. They had to do that for a friend of mine last year.

I’m that friend. Our TA had called in on the dvc/abd early booking day for the initial release for the Wish and because I had cruised DCL as a kid they needed my castaway number which I didn’t have. What helped was knowing when I cruised, the name it was booked under and they needed to verify my address at that time.