We took the shuttle in and out of John Wayne. They had a 7-passenger van. We booked 3 or 4 days before (oops) and it was fine. If you give your cellphone, they will call you with reminders. It was great, since I was going to call at the end of our trip to confirm pickup the next morning - with the reminder I didn't have to do it. We had vouchers that we handed to the driver. I would do it again.