I am a pizza delivery driver for a national chain pizza company. At my locations (each location is different depending on how big their delivery area is) charges $2.50 to customers for each delivery. As a driver, I get paid $1.55 for one delivery. If I take two at a time, I receive $1.55 (for the 1st) and .55 for second. If i Take three runs at a time, I receive $1.55 (for the 1st) .55 (for the second) and nothing 00000 for the third and forth and so on. I have a huge delivery area. If I end up taking a triple I could have one 2 miles north and the other clear across the map. So if i get a stiff out of those three, basically i took one of the runs for FREE. Yes, we do remember you if you stiff especially if you stiff on occasion. I have been a driver for over 6 years. I'm not a fan of having to use my own vehicle. I get about 18 mpg which is horrible! The furthest point in my area is about 8 miles one way so basically a whole gallon ROUNDTRIP.
I am a day driver, i work 6 hours a day 10am-4pm. Throughout the week I will get anywhere between 3-10 runs an 6 hour shift, mostly in the lower numbers though.Weekends I could receive 6-20 runs, mostly in the early-mid numbers, on a 6 hr shift. I get paid minimum wage, $8.25 in Nevada. As a driver, i spend a majority of the time inside the store, prepping food, answering phones, making food, etc, etc etc...
I have to use my own car, pay for my own gas, brakes, tires, and anything that has to do with the car comes out of my wallet (besides the low reimbursement we are paid) Also I am putting high miles on my car. about 17-20000 a year. I am not some bum teenager. I am a 28 year old woman with college education (criminal justice degree) i Owe $9000 in student loans because i wanted to better myself and get a career but kinda hard when nothing is out there.
I will NEVER understand how someone can not tip their driver. It just doesn't make sense. I am one of the fastest drivers in my area and in the day time i will get your pizza fresh and hot withint 15-20 minutes AFTER you place your order. I am very friendly on the phone as well as at the door. I always make small talk and compliment you on your car, your dog, etc. and i am NEVER rude even if you are one of the many people who do not like to tip. I have not and will never ever do anything to anyones food, no matter how much I just dont want to deliver it. If i am on multiple deliveries, I pay just save yours for last. Thats the extent of my "revenge."
If you cannot "afford" to tip your driver, just pick up the pizzas yourselfs. Its not hard. Insiders do not expect tips, and they sure as hell dont use their cars to safetely bring you your food to the counter. For those who tip $5 no matter what, I praise you. You are the delivery the drivers want. If i know for a fact the customer will tip $5, I am very happy and i let the customer know that i am very happy and that i appeciate it. If its 2, or 3$ i also let the customer know that I appeciate the tip. If you are going to be ordering 10 pizzas or $100 order, tip more than 5$. I would be happy with a $10 tip on a $100 order even though its only 10%. However, if you order for a school and/or I have to walk a zillion miles or your impossible to find, please tip a little bit more than you usually tip.
I would also tip accordingly to how your driver is acting. If he is a total jerk or a sourpuss when you answer the door, tip him lower than normal. our job is customer service. No driver should react poorly because of a customer before their current customer who stiffed them. Thats my .2 from a very experienced delivery driver. :]