How mad would you be ? !!! New update - Post # 110

[swanmom]

My niece called us over the weekend, shouting happily that she had gotten into the University of Delaware - her first choice! Lots of hollering and cheering! Lots of phone calls and texts flying. She was so, so happy. She changed her facebook status and has pages and pages of congratulations! Everyone in the family got a phone call that she got into her 'dream' college. Today at school, she logs on to the college's website so she can show everyone the notice. What? It's not there? She calls the admissions office and, after waiting on hold for about 10 minutes, is told that there is a problem and that she actually has been rejected. That a new of students were "mis-notified" (their word) by the university's website admissions portal. She has spent most of the afternoon crying off and on and asking "Why me?' "Maybe some people don't care but I so wanted Delaware. I was so happy." I am beyond livid. No phone call from the school. No email notice. No info on the school's home or admissions website pages. No outreach at all. If she hadn't called them, she would have still thought that she had been admitted. This is just wrong. This whole process is stressful enough without the immediate outreach that the University of Delaware should have made after such an egregious error. I know this won't kill her and that she will have to buck up and accept it. But it was heartbreaking to see her try to keep it together in front of her friends. And, Delaware, shame on you. It didn't have to be this painful for this really sweet kid. She is a really good student and certainly competitive for admission to Delaware, so she had every reason to believe that she had been chosen.
OK. Done venting. Thanks for listening.

 

[Liberty Belle]

Oh, that's just terrible! I feel so bad for her.

I don't know what I'd do, if anything...maybe others have ideas.

 

[happygirl]

My niece called us over the weekend, shouting happily that she had gotten into the University of Delaware - her first choice! Lots of hollering and cheering! Lots of phone calls and texts flying. She was so, so happy. She changed her facebook status and has pages and pages of congratulations! Everyone in the family got a phone call that she got into her 'dream' college. Today at school, she logs on to the college's website so she can show everyone the notice. What? It's not there? She calls the admissions office and, after waiting on hold for about 10 minutes, is told that there is a problem and that she actually has been rejected. That a new of students were "mis-notified" (their word) by the university's website admissions portal. She has spent most of the afternoon crying off and on and asking "Why me?' "Maybe some people don't care but I so wanted Delaware. I was so happy." I am beyond livid. No phone call from the school. No email notice. No info on the school's home or admissions website pages. No outreach at all. If she hadn't called them, she would have still thought that she had been admitted. This is just wrong. This whole process is stressful enough without the immediate outreach that the University of Delaware should have made after such an egregious error. I know this won't kill her and that she will have to buck up and accept it. But it was heartbreaking to see her try to keep it together in front of her friends. And, Delaware, shame on you. It didn't have to be this painful for this really sweet kid. She is a really good student and certainly competitive for admission to Delaware, who had every reason to believe that she had been chosen.
OK. Done venting. Thanks for listening.

I know your niece is heart broken, but I don't think the school meant to do it, maybe they just now caught the mistake and hadn't had time to send out anything yet. Hopefully your niece will still get in.

 

[Cat0727]

Ughh that sucks. I'd be angry and heartbroken as well. I hope she still gets in though...

 

[The Mystery Machine]

Pretty upset. However this is not the first time, nor it is the last.

It is a reminder to parents here to not rescind college offers until you know that your child is 100% "in". I have read those news reports before. I think it even happened to someone here. They told their other colleges "no" before checking that the offer was indeed for real.

 

[krcit]

That stinks. I better call my niece because she got an acceptance letter today from there.

 

[Rora]

That's awful. I couldn't imagine being so excited and having it ripped right out from underneath me.

Totally not right on the school's part to not contact the rejected students. Technical error happens, I get it but a call notifying them, with regrets, would have been appropriate.

 

[Handbag Lady]

Oh, the poor thing! I feel awful for her.

If the school can send out a notice saying "You're in!" they certainly can send a notice saying they made a horrible error, too.

Bad ballet, there, University of Delaware.

 

[swanmom]

I know your niece is heart broken, but I don't think the school meant to do it, maybe they just now caught the mistake and hadn't had time to send out anything yet. Hopefully your niece will still get in.

Unfortunately, the error was posted on Friday night. So it's been two days. Absolutely no effort to reach her or her family or to post any notice on their website and their admissions phone line, nothing! In fact, the 'instant chat' with an admissions officer has been disabled on their homepage.

 

[LuvOrlando]

Ohhh, that is a low blow and extraordinarily unprofessional on the part of the institutions who do this. WOW, just WOW... poor kid

 

[The Mystery Machine]

Unfortunately, the error was posted on Friday night. So it's been two days. Absolutely no effort to reach her or her family or to post any notice on their website and their admissions phone line, nothing! In fact, the 'instant chat' with an admissions officer has been disabled on their homepage.

She did not rescind any offers right? At least she caught it before then.

It happens unfortunately.

There is nothing she is going to be able to do more than likely so hopefully she gets going on her other choices.

 

[RunningGirl]

Wow that is just awful. I'm so sorry she's having to go through this! DD is graduating this year and this whole college process has been stressful enough without something like that happening! I don't know how I could keep myself from picking up the phone and letting them know exactly what I think of their "error".

 

[Agri]

I'd be upset, but then happy since I *really* wouldn't want to deal with an administration like that. Obviously someone there saw no need to rush out an apology and that sort of attitude can really trickle down the administrative ladder.

 

[pittsburghmarc]

I would be furious if that happened to one of my daughters! It's almost inexcusable.

The really tough part is at her age this is devastating. I remember at that age anything that didn't go as planned seemed like the end of the world.

I really hope she can she can get over it OK. A person can be happy and successful no matter what school they attend.

 

[PatsGirl]

The really tough part is at her age this is devastating. I remember at that age anything that didn't go as planned seemed like the end of the world.

Upsetting, yes. Devastating, no. The student is most likely around 18 and anyone who is devasted because things don't go as planned surely needs a life lesson in disappointment and the unfairness of life. OP, not saying this is the case with your daughter though, and I feel badly for her, especially considering that she has been celebrating with friends and family ~ tough now to let everyone know that she was not accepted

 

[swanmom]

The really tough part is at her age this is devastating. I remember at that age anything that didn't go as planned seemed like the end of the world.

I really hope she can she can get over it OK. A person can be happy and successful no matter what school they attend.

Thanks, pittsburghmarc. You really seem to understand. I know she can move forward eventually but right now she spent the whole afternoon sobbing and saying that she didn't deserve this -saying a rejection would have been a lot easier than this elation and then embarrassment in front of her friends and family, saying what did I do to deserve this? She has put so much into this to have it in her hands and then pulled out from under her. This could have been handled a whole lot better by University of Delaware. Too bad they didn't do much to anticipate and mitigate the human side of their 'mis-notification.' They should have been moving heaven and earth to use all channels possible to let these kids know immediately that there was a problem.

 

[SookieStackhouse]

That is really a bummer.

 

[a1tinkfans]

OP; I am so sorry this happened to your niece. Just awful! What poor handling by the school.
We are just starting this process, so appreciate your post as we at least know this can actually happen. I have never heard this before.

I hope that your niece can move forward quickly, I hope there is something even "better" meant to happen for her.
I wish her the very best of luck and please tell her many people are cheering her on/forward!

 

[rascalmom]

Wow - I'm sorry this was all handled so unprofessionally. Best of luck to the young lady - I'm sure everything will work out for the best.

 

[daisyduck123]

DD16 just got her University of Delaware acceptance letter in the mail today....she's been waiting & waiting. (She had heard, and been accepted to all her other schools, but she's decided UD is where she wants to go).

Nowhere had we ever heard that you could check online...OP, is that what you are saying your niece did? (And I'm so sorry for your niece).