How long have you had to wait for milesource?

[CJK]

It has now been 4 months for me since I ordered my gc. What's the longest you've had to wait?

 

[Tina]

Good luck. I'm still waiting for movie tix that I ordered in October of last year. Milesource is horrible. I don't use them anymore.

 

[ladyjayhawk]

Has everyone had such bad luck with Milesource? I just started it a few months ago and I have about 2200 points now. I wanted to get a 5000 point GC but should I even bother to continue? Thanks!

 

[mad4themouse]

Milesource used to be pretty good about sending rewards in a timely fashion. Then, about a year ago, they switched from Giftcertificates.com to GiveAnything.com as their GC provider and things went downhill quickly.

I think that they are trying to get things back in order. I recently was given back the points for a GC that I ordered back in May. The points were pro-rated so that they reflect the point increase for prize redemptions. I cashed those points in about 2 weeks ago (after having problems; Milesource ended up doing it for me). The gift certificate code came in Friday's email and I redeemed it today for a Target GC. Now, we'll see how long it takes.

I get the impression that they really got messed up by GiveAnything.com and are just now getting things back in order. I'm hopeful that they are going to turn it around.

If you are still waiting for a redemption from their GiveAnything days, I strongly suggest writing to them thru their site. From the homepage, click on the "Help" tab on the top, far right. Click on "Contact Member Services". A new window will open up and you will need to enter your username and password. Click on "Add New Support Request". Use the dropdown menu to choose your subject and send an email regarding your missing redemption. I had a lot of luck going thru this link to resolve my problems. Good Luck.

 

[Tamie]

I have been waiting for (i believe) movie tickets that I cashed out for at the end of 2001. Gave up hope. It has been so long, I am not 100% sure it was even for those tickets. I stopped doing milesource after that.

 

[WDWMom]

DH has been waiting for over a year for a $50 cash out. Stopped doing them after they would not respond to e-mails and closed out his account.

 

[Tina]

At least I see that I am not alone in this one. The only program I do now is My Points and I've had great luck with them.

 

[AdventurerKat]

When I wrote them about some non-credited points. Oh well. I don't do them anymore either.

 

[goin2disneyagain]

I ordered gift certificates in March and I think I received them in July or August. My dad ordered a gift certificate in Feb. 2002 and hasn't seen it yet. They won't even respond to his emails so he has given up hope. I never did receive credit for a purchase I made from Dell back in January so I rarely use them anymore. I don't like the new rewards either and I have enough miles to cash out.

 

[iNTeNSeBLue98]

Am I lucky then? I cashed in my first 1,000 miles on 10/6 and had an email on 10/27.
I only cashed out the 1,000 miles to get an idea how the redemption process works. I ordered an older version of the Beyond Disney guidebook and now I'm rebuilding my miles towards a future redemption.