I made adr online and the computer system had said my ressies didn't process. So I went back, rebooked and then found out the same day that they processed the first set of ressies and the 2nd set! So after being on the phone all morning they cancelled CRT for 2 adults and Spirit of Aloha for 2 adults. This was on Tuesday. They said they put in for a refund and I looked at my credit card account just now and all 4 charges were posted. Are they not able to cancel the charge right on the spot considering it was only a half hour from the time I made the ressie?