how long do you give someone on Etsy to respond?

[shinysparklybubbles]

I want to get a shirt made for DS for his birthday party at the end of the month. I found a seller who's stuff I liked and I sent them a message on Thursday seeing if they could make me a custom listing for a shirt and I haven't heard back yet. How long would you give them to respond before looking for another person?

As a side note, I had invites made for his party and they drive me crazy because they are Mickey heads but they are not the right size/proportion of ears to head. Of course my non Disney loving friends see nothing wrong with them but me being a Dis freak it is sooooooo annoying!

 

[clh2]

I want to get a shirt made for DS for his birthday party at the end of the month. I found a seller who's stuff I liked and I sent them a message on Thursday seeing if they could make me a custom listing for a shirt and I haven't heard back yet. How long would you give them to respond before looking for another person?

As a side note, I had invites made for his party and they drive me crazy because they are Mickey heads but they are not the right size/proportion of ears to head. Of course my non Disney loving friends see nothing wrong with them but me being a Dis freak it is sooooooo annoying!

I've only made 1 purchase off of Etsy, and the seller couldn't have been more helpful for the item I purchased. I think over the course of 2 or 3 days...we probably had about 5 or 6 convos. (Had questions about the item) Once I got my answers- I was literally out the door, so I shot that answer back to the seller, she immediately did a "private" listing of the item I was going to purchase, and I did that when I got home. Worked out great for me.

While I realize my experience was only a single purchase - I would convo some others as well, and - if I needed something before the end of the month - I would take the first "positive" seller.

 

[LilyWDW]

I want to get a shirt made for DS for his birthday party at the end of the month. I found a seller who's stuff I liked and I sent them a message on Thursday seeing if they could make me a custom listing for a shirt and I haven't heard back yet. How long would you give them to respond before looking for another person?

As a side note, I had invites made for his party and they drive me crazy because they are Mickey heads but they are not the right size/proportion of ears to head. Of course my non Disney loving friends see nothing wrong with them but me being a Dis freak it is sooooooo annoying!

Well, since it is a weekend, I would give them a few days into this week if you can. Some people take long weekend trips or vacations and may not check their emails. Give them until Tuesday I would say.

And, depending on where the person is, there is a chance they won't get back to you if they are involved in the weather issues currently happening in the south.

 

[Eeyore'sthebest]

I've had two different experiences on Etsy. One worked like a dream. The seller was responsive and the custom listing was posted and finalized within about 3 days.
The second experience, well let's just say its been 3 months and I've still never heard back. I was hoping to do pirate t-shirts for our DCL cruise and the person never responded to a question I had. So she lost out. I was ready to buy two custom made shirts. Who knows why sellers don't respond. I typed the same email to both parties (planning on buying both as they were completely different items) and only one responded. Oh well. Saved me money in the long run.

 

[Mrs. Charming]

Almost all of my etsy experiences have been great, except for two. Most recent, I have been trying to contact a seller for something I ordered on Dec 20th... ugh. Two convos and no response. She has great feedback and hundreds of orders. I'm giving it another week and convo'ing again. :sigh: thankfully it wasn't expensive!

 

[princess pooh]

I've bought a lot through Etsy for the holidays and some sellers are real flakes. Since you need the item fairly soon I would find another seller.

 

[AshleyW]

Almost all of my etsy experiences have been great, except for two. Most recent, I have been trying to contact a seller for something I ordered on Dec 20th... ugh. Two convos and no response. She has great feedback and hundreds of orders. I'm giving it another week and convo'ing again. :sigh: thankfully it wasn't expensive!

I'm having the same issue, except I ordered (and paid) November 11th. It's been a nightmare, and I've always had great experience with Etsy. All I ordered from her was a sample wedding invitation set... something she doesn't even have to customize, just pop it in the mail. She got back to me mid-December and said she had "medical issues" and so she was behind. Fine. A month later and I still haven't received them.. she says she mailed them, I just conveniently didn't get them. I have a sneaking suspicion she just keeps forgetting - which is too bad, because I REALLY love her invitations, but at this point, won't be ordering them from her.