how long did you wait on hold?

Discussion in 'Adventures By Disney' started by lpm23, May 7, 2018.

  1. DVC Doc

    DVC Doc Disney Fan

    Joined:
    Feb 26, 2011
    Messages:
    137
    Wow I called the Costco line right at 8 and waited about 3 minutes!
     
  2. abdgeek

    abdgeek DIS Veteran

    Joined:
    Jul 29, 2012
    Messages:
    915
    I had to book my ABD through DVC because I was using points and was astonished that they didn't have preference with ABD in the queue. I know people will probably say they shouldn't, but I think they should! I was on hold for almost two hours when my phone died. I then had to call back and was told I had to start the process over again. The second time I was only on hold for about an hour before they were able to book my China ABD. I expressed concern to the DVC rep and they said that management had taken note of the process throughout the day and that they were sure there would be some changes for next year.
     
    vikequeen and sayhello like this.
  3. carpenta

    carpenta DIS Veteran

    Joined:
    Jan 26, 2010
    Messages:
    1,922
    Every time I call Tauck they pick up after the third ring. Even if I could speak to Gandhi or Einstein I would never hold for 4 hours.
     
  4. DisCatGirl

    DisCatGirl Mouseketeer

    Joined:
    Feb 19, 2015
    Messages:
    296
    When are you going? I booked for March 29, 2019.
     
  5. Grifdog22

    Grifdog22 Barking Mad!

    Joined:
    Oct 16, 2008
    Messages:
    234
    Holding is sometimes not an option!
     
    Last edited: May 17, 2018 at 7:57 AM

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