How Long did it take for you to get your Confirmation Letter?

[cdntourguide]

I booked my reservation on March 9, the envelope containing the confirmation has a post office date stamp of March 15. the confirmation arrived at my mail box on March 23.

 

[beth_cam]

I reserved asmo 3/6. received confirmation 3/10. Changed to AKL 3/11. added second room 3/12. added third room 3/13. Changed AKL rate 3/16. recived second room comfirmation (original rate) and asmo cancellation. received first room comfirmation of new rate 3/21. recieved first room comfirmation of original akl rate 3/22.
problems
- have hear nothing at all about room 3
- most recent mailing has an old rate on it even though i already got one with the new rate
- no update recieved for room 2.

call to cro
oh well we cant give you the other two rooms at the new rate since they are separate ressies. that's not what they said to begin with. well sorry we cant. well what can we do. let me check with supervisor. long hold. she comes back and says she has them all on the new rate. I double checked the mailing address for the third room and she said I would get new letters for all three rooms. I figure I need to call back again to be sure.

 

[jmsvss]

I booked on March 1 and still do not have anything in writing. I've called CRO twice and they assured me they would take care of it. The payment was on my last CC statement. I called the Poly on Monday - they already had my ressie in their system. I feel like everything will be okay but I don't want ole Murphy coming to visit during my vacation. I check in on the 28th. I plan on bring my CC statement. I'll probably call the resort directly one more time. It feels very awkward not having anything in writing.