I would say closer to 14 days. I started trying to book for our June/July trip on Nov 22nd, exactly 7 months out, and it was just today that they final got all the nights (12) after multiple calls. Once I was told that there were 3 people assigned to do DP ressies only and they didn't work on Monday and Tuesday so it is taking longer. Either way I would call back after a week. Especially because when I called to add the last 5 days the woman said she took down all my info and added it to my original request (which still hadn't been processed) but when I called a week later to check because I hadn't recieved anything I was told the days were not added because the woman had not filled out the appropriate paper work. Luckily it worked out but I would suggest calling once a week.