How is the westgate resort

cottontail

DIS Veteran
Joined
Jan 16, 2001
Messages
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Hi: I have some friends who are looking at using a friends timeshare, westgate, not sure if it is the villas or lakes but it is on turkey road. Any info on them such as clean, do people like them or not. Thanks,

Deb.
 
Resort is fine; however, intense high pressure sales. They try running you down from the minute you walk through the door.

We've stayed there and we just promised to do the sales presentation on our last day. That got them off our back and then we cancelled our appointment.
 
I would never stay at Westgate even if it was free. I exchanged my timeshare for Westgate on 192 years ago and had a terrible experience. First, when I checked the beds, there were little baby spiders between the headboard and the mattress along with other uninvited guests throughout the unit. I called and they said they would be right over. They weren't and at midnight they came to move us to another unit. This unit was so old there was rust on the oven and refrigerator. During the night, my daughter went to the bathroom and there was a huge black spider or something crawling on the outside of the bathtub towards her. In the morning, they moved us to a new, clean, modern room. Everything was great until we returned back there from the parks at night and were locked out of our unit. I went to security and they got us in. About 5 minutes later, I noticed some coffee and half eaten sandwiches from McDonalds on the kitchen counter and some things moved around. I called the front desk to ask if someone was in their cleaning and left their food. Again, here comes security and after checking the fingerprints etc at 1am they told us that the front desk assigned our room to another family while we were out. I felt really scared not knowing if they went through my stuff etc and after complaining, writing a letter to them etc I was too nervous to go back to sleep. We stayed up and packed and left at 5am. When I told the front desk we were leaving 4 days early and why, they laughed. I have never heard from Westgate and I can still feel the anger all these years later. I will never stay there.
 
Hi: Sorry about your bad experience. Tiny spiders, I would freak. I have read some bad reviews on tripadvisor.com as well about cleanliness and high pressure sales pitches.

Thanks,

Deb.
 

Maybe my vision is clouded since I own there but I have found the units to be clean, the staff to me quick to respond to any request made and the sales people to be relentless. I too just make an appointment and then dont go. They rarely call but we are never in the unit long enough to answer the phone.
 
We stayed there for our first Disney trip last November because of SIL's timeshare exchange. I was extremely leery after reading so many negative reports. However, our room was clean - although the soaking tub had soap coming out the jets the first time we filled it - one palmetto bug in the hall - could have come in the front door w/us and absolutely no sales pressure. I don't think those room issues were any different than you might find in any hotel by accident.

We'd been warned & told the guy upfront. He asked us to meet w/him just for a quick minute - yeah, I know, quick? - in any case, we went at our appt time, waited 5 minutes, apparently he was with someone else so we told the front desk we were heading out for the parks & never heard from him again.

I'm not sure I'd stay again because I don't know if we were lucky or the bad reports just get remembered better. We had a great stay, the pool was nice, grounds very pretty & no issues w/the room.
 
If its Turkey Lake Road then it should be the Lakes which is better then the Villas..
 












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