We used ME 5/15 and 5/21. We had a very good experience with it. We arrived at MCO around 2:50 p.m. and looked for the CMs with the Mickey hands. We thought they would be right where we got off the plane, but we actually walked all the way to the tram before we found one, and he wasn't that easy to spot because he wasn't waiving his hand in the air (ugh!). But, we got on the tram with no problem (folding strollers not necessary), made our way to the ME Welcome Center and walked right up to the counter - no line. We had received our luggage tags ahead of time, so it was only a matter of a couple minutes, if that, at the counter. We were directed to the line for the bus to POR. It was the longest line, but we all easily fit on the bus. We had no sooner reached the line, and I asked dh to take a picture of the welcome counter, when he said "No time - we're boarding."
The driver helped us with our strollers and carryon, and we were on our way. We stopped at OKW, Saratoga Springs, POFQ, and then arrived at Riverside. Each stop took only a couple of minutes.
The line for check-in was pretty long, but moved quickly. There were a lot of CMs working the counter. We put our things in our room, changed into the shorts we had brought in our carryon, and headed for MK. When we returned around 10 p.m., all of our luggage was in the room.
On the return, we received a notice on our door the day before stating what time our ME bus would leave (11:25 a.m., three hours before our flight). We called bell services to bring our bags to the resort check-in. They said 15 minutes, but it actually took him about a half our to get to our room. We planned on checking our bags, then having breakfast (to use up the last of our dining plan counter service meals). WRONG! The line for airline check-in didn't seem long (maybe 7-8 families ahead of us), but we waited in that line for OVER ONE HOUR!!! There was ONE person checking people in AND tagging all the luggage himself. He was working his tail off, but the process just takes time, and was too much for one person. We barely got through the line in time to get on the bus. We were crossing our fingerst that our luggage would make it home with us.
BTW, when we left POR, the line for airline check-in was TWICE as long as when we started. Those poor people must have waited over TWO hours to check in for the return trip!
We only stopped at POFQ on the return trip. Our bus was about 3/4 full. We stopped at terminal B first, and then continued on to terminal A (we flew Continental). We arrived well ahead of our flight time, and all of our luggage arrived back home with us.
We were very satisfied with the service (other than the resort check-in!), and would use it again.
Betty