We are staying here in January. Can I ask about ground floor versus the upper floors? How's the elevator service? Slow? I'm thinking about asking for ground floor, if available.
I always ask for ground floor somewhere in Cabanas with a preference for 8A. Out of seven trips I've been top floor Castitas 1 once, top floor Casitas 2 once, first floor Cabanas 9B twice, first floor Cabanas 9A once, and first floor Cabanas 8A twice, so five out of seven times I've gotten my ground floor request, but not necessarily my preferred building
The elevators are fine. One caveat though: Building 2 is the only building at CSR that does not have an elevator and if you happen to get stuck on the back side (facing the parking lot) on the far end closest to building 4, you will have looooong way to get to your room. The choices will be to walk around the building, use Building 3's elevator, walk across the bridge/walkway over to building 2, then walk all the way around the building to get to your room. The other option is to use the stairs over by the quiet pool and go up four flights of stairs, then cut across the end of the building, and go around to your room. The stairwell closest to the parking lot on the end, only goes up to the third floor. My first night there, I could see my room but couldn't figure out how to get up to that top floor to it (I had climbed the outside stairwell up to the third floor, which is as far as it went

). I finally found a CM coming out of another room, pointed to my room, and asked him how to get up there. He laughed and said I was in what the CMs call 'No Man's Land' and said they didn't know why the architect designed that one building that way, but those rooms are very hard to get to.

He showed me the other stairway over by the quiet pool and how to get to the elevator over in building 3 by going over the walkway/bridge at the opposite end of building 2. The rest of the buildings are fine though and each have an elevator. They are not slow.