How do you know your Legacy Passholders is connected to your account?

[goober1632]

I looked at my account on the Disney App and Online. How can you tell that your Legacy Passholder info is connected to your account properly? I just want to make sure everything is ready when we go! Thanks!

 

[Dashzap]

do you mean your legacy passholder info from a premiere pass?

 

[goober1632]

Yes, thanks. I got an email saying that because I had the premiere pass, I am now a legacy pass holder. The email said that the info will be connected to my Disney app. I don’t see any sign of that on my app. I’ve read through several emails and one suggests calling or chatting with an agent. I assume it’s easier than that, or else they’d have thousands of emails and calls a day...?

 

[Dashzap]

Yes, thanks. I got an email saying that because I had the premiere pass, I am now a legacy pass holder. The email said that the info will be connected to my Disney app. I don’t see any sign of that on my app. I’ve read through several emails and one suggests calling or chatting with an agent. I assume it’s easier than that, or else they’d have thousands of emails and calls a day...?

I hope you have this resolved by now.

I suspect if not you need to call Disney's Internet Help desk to get something linked.

 

[DLgal]

You know this only applies at Disneyland, right?

 

[subtchr]

Are you looking at the Disneyland app?