How do you handle other guests that are rude?

[BigGoof81]

Is this for all rides? My son will be a week shy of 3 on our next trip. Not sure where we will be at potty-training wise by then, but having a bathroom pass available would certainly alleviate anxiety over possibly having a newly trained child on a Disney trip!

Oh, and totally agree on the second point. No excuse for it at all. I don't get why some people don't seem to think their kids deserve an ounce of dignity.

This is where I read it.

 

[KrazeeK120]

This is where I read it.

View attachment 267394

Interesting. I wonder how the CMs knew where they were at in line when they returned.

 

[BigGoof81]

Interesting. I wonder how the CMs knew where they were at in line when they returned.

That I have no idea.

 

[bryanb]

If I see someone giving a CM a hard time and the CM handles it well, if I have time I find a supervisor and tell the supervisor what a great job the CM is doing. I have seen people be brutal to CMs at the stroller pens, at FP lines, in stores. A commendation to a supervisor means a lot.

@erinch It's been years since I've been a CM, but thank you for this. Thank you very much! My memories of working there are almost all positive, but people can also be enormously rude in random, unexpected ways that I won't ever forget. Sometimes they're just frustrated (with their kids, the heat, grandma nagging, who knows what else) and then one more thing goes wrong and they want to take all their aggression out on someone. The CM happens to be the punching bag. Or I've even seen a co-worker abused by unchaperoned 14-year old mean girls who would make fun of a CM's weight or looks, because CMs can't stand up for themselves in the same way a guest could. Or the man who clearly is trying to get "compensation" and threatening to file complaints to get people fired. The majority of guests are really great, but it only takes a few rude people to really spoil the fun. To have other guests appreciate the work when it gets tough really means a lot.

Hmm... Could be, but there is no cast member in the queue until the merge point... You would have to 'swim upstream' back to the entrance, unless talking when it is super long line outside.

Yes, it didn't appear to be easy to leave the line. People who think they might have an issue should probably ask a CM before entering the line about the procedure.

Interesting. I wonder how the CMs knew where they were at in line when they returned.

It's probably not precisely fair, just approximately fair to the best of the system's ability to operate.

 

[dizneyfiend]

You guys I had such a hard time with this on our last trip. I found people to take a lot for granted such as I'm supposed to come to a screeching halt or get run over by a stroller!

 

[melana]

I try to ignore it. I have a short fuse and if I engage it could get ugly quick. I try to distance myself from the people.

Even if it is directed toward me, I try so hard not to engage. My job has me visiting jails on a regular basis...I could not survive in a jail so that is why I try not to engage.

 

[CynBeth]

I usually try to be nice to everyone and avoid conflict but twice on our last trip in Dec I got yelled at by guests and stood up for myself. The first time I was waiting for our food at CHH. A few family members have food allergies so I agreed to wait for our order while one went for a restroom stop and the other went to get a table. I do not remember why but it must have been before I was given the pager. There is not a lot of room where you order and pick up and I did the best I could to be out of the way. I turned my head briefly and did not see this older guy was trying to get by with his tray. He stared screaming at me about what a rude, horrible, etc person I am. The other time was at The Muppets. There was not a big crowd so even though the recording said when you go in the theater move to the end of the row the CM told us to sit where we would like so we chose seats in the middle of our row. This family apparently wanted to be at the end and as they were walking past us the father/husband starts screaming at me that because I did not follow directions I inconvenienced his family and what a horrible person I am, etc.

 

[TheRustyScupper]

How do you tell with other guests that are rude?

1) Being the bashful guy that I am, I try to not make waves.
2) Usually, I just say LOUDLY, "It is a shame that some people are little minded! And we should ignore them, as the must be foreigners!".

 

[TinkerPan]

I don't think there's a such thing as a "bathroom pass."

Interesting. I wonder how the CMs knew where they were at in line when they returned.

Regarding the "Bathroom Pass". There is no such thing as a Bathroom pass per se. Here is what happen with my husband when we were in the Queue for FOP. When we got to the line where we would start to enter the room he had to use the bathroom. He asked if there was a bathroom and the CM said the closest was next to the gift shop. We only had a few minutes more, but my husband decided he just couldn't wait anymore. So, we asked the CM where he could exit. She then gave him a Fast Pass for later use. So, the "Bathroom Pass" people speak of is actually a Fast Pass. He would need to get back in the FP line. [He never did unfortunately.]

 

[ttintagel]

Memorable in the worst time was when I was sitting on a bench in Liberty Square, and a preschool-age boy stood on the bench next to me, put his mouth next to my ear, and just screeched as loudly as he could at the highest pitch he could manage. It felt like my head was going to explode, like something out of the movie “Scanners!” I looked around for his parents, so I could ask them could ask them to get him to stop and I saw that day were smiling and laughing at the whole thing. All I could do was get up and run away, and I ended up having to spend the afternoon back in the hotel room.

 

[Clare Voince]

1) Being the bashful guy that I am, I try to not make waves.
2) Usually, I just say LOUDLY, "It is a shame that some people are little minded! And we should ignore them, as the must be foreigners!".

If I heard someone say #2, I would turn to my companion and complain about how bigoted people can be.

 

[Bob Dolewhip]

No actually I just try to ignore them so I can enjoy my vacation.

 

[DisneyOma]

I remember a time someone was yelling bad words in a ride or telling their child to punch a Disney character in the stomach or someone who squeezed Pooh's rear among other things. How do you tell with other guests that are rude?

Were you there, or are you just commenting on something you read on the DIS? And what do you mean by 'How do you tell with other guests that are rude?' How do you tell what??? That they are rude? Or do you mean how do you deal with guests that are rude?

 

[Disneylover99]

1) Being the bashful guy that I am, I try to not make waves.
2) Usually, I just say LOUDLY, "It is a shame that some people are little minded! And we should ignore them, as the must be foreigners!".

Because foreigners are little minded??
I hope I'm not reading this right.

 

[Klayfish]

2) Usually, I just say LOUDLY, "It is a shame that some people are little minded! And we should ignore them, as the must be foreigners!".

If I heard someone say #2, I would turn to my companion and complain about how bigoted people can be.

Two very sad textbook examples of passive aggressive.

 

[Babsy]

I remember a time someone was yelling bad words in a ride or telling their child to punch a Disney character in the stomach or someone who squeezed Pooh's rear among other things. How do you tell with other guests that are rude?

I don't. I am not equipped in any way to deal with the public and their actions in WDW. If I see someone acting in a way that could cause potential harm to someone, I would let a CM know about the situation right away. If it is just rudeness such as using bad language, I would be saddened, but say a silent prayer for them and move on. If I saw an opportunity to do something kind that might smooth over the situation, I might ask a CM about doing that. It would all very much depend upon the circumstances. I would hate to unintentionally make anything worse by my actions, even if well intentioned.

 

[jarestel]

I'm not very interested in treating every social interaction as a battle for my personal rights. I pick my battles but policing the behavior of others at a theme park is just too minor to show up on my radar. And you never know how "confrontations" will escalate. At the end of it all, a few line cutters or stroller maniacs aren't likely to affect me in any meaningful way, so put me in the "Ignore" column.

 

[Jarmo]

If people are rude to me directly, I usually smile and give a little chuckle. Life goes on.

If people try to cut in line, I usually just say "no thank you", and every once in a while that is unexpected enough to stop them

 

[Flamingeaux]

I broke from my norm on our last trip. Standing in line at the pizza place in DHS I heard a group of teen/20ish guys ahead of me making fun of the lady in front of them. They were just being cruel. I couldn't help myself and I blurted out loudly "Stupid A**holes". They stopped. I thought they might start giving me the business but nothing happened.

 

[cdnjason]

How I'd like to handle it sometimes:

Kidding of course. I tend to just move on. Sometimes I can't help but make a polite comment as to their rude behavior.